Author Login Page Errors

  • Resolved stakedeals

    (@stakedeals)


    1 year, 6 months ago

    Salam,
    First of all I appreciate your efforts to create a such splendid plugin . I have been in search of since last three years, but was not satisfied with many of such type of plugins.
    Since setting up this plugin I am facing an issue, I have set a Provider Dashboard in main menu, upon clicking, it shows two (2) links, One is Login and 2nd is Signup.
    1. Signup working fine.
    2. When any Registered user try to login, the page shows a message “Something went wrong, please reload the page” and after many tries, if page is refreshed from the browser it forward to Dashboard. (some times it did not create issue and first time login is successful).
    2nd issue is after login, Provider dashboard page opened like for not logged in users and after refresh from browser it take to dashboard.
    I am using these plugin.
    1. Astra Theme
    2. Elementor
    3. Woo commerce
    4. WCFM marketplace
    5. WP Optimize
    6. Lite speed catche
    7. I-Themes security
    8. Yoast
    Please Note I have tried to X-check the issue by De-activating the plugins one by one but did not find the issue,
    If this issue solved this plugin is Awesome.
    Regards,
    Muhammad Sarwar

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Mahfuzul Alam

    (@mahfuz87)

    Hello @stakedeals

    Thank you for reaching out.

    It sounds like a site-specific issue to me as we have not experienced any issue like this on our websites. Without investigating in detail we are unable to provide a solution. Would you please contact our support channel and cooperate with us to investigate your website to find out the issue and provide a solution to you?

    Thank you for your cooperation.

    Kind Regards

    Thread Starter stakedeals

    (@stakedeals)

    Sorry for late coming,
    Kindly send me your support channel link.

    Thread Starter stakedeals

    (@stakedeals)

    I have run the backup on ” local environment “xampp” to test the site issue but work fine . Can you help me, why issue is on live internet.

    Plugin Support Mahfuzul Alam

    (@mahfuz87)

    Hi @stakedeals

    This issue looks like site-specific to me.

    For site-specific issues, please navigate to Directory listings > Help & Support > Contact Support > https://prnt.sc/g16aI9sAhMB7.

    Kind Regards

    Thread Starter stakedeals

    (@stakedeals)

    A lot of thanks brother.

Viewing 5 replies - 1 through 5 (of 5 total)
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