maximum request limit

  • Resolved vtdm

    (@vetdom)


    1 year, 6 months ago

    Dear dev team. As we pay to OpenAI for every request, there is a risk for website to get its chatbot used for a lot fo request.

    To avoid such situation, it would be great to be able to define a limit in the settings. For example, if the visitor place more than 10 question during the session (or the day), the chatbot indicates “you have reached the limit. Please come back tomorrow”.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @vetdom,

    Thank you for the topic.

    At the moment, unfortunately, there is no such feature available for usage.

    By the way, thanks a lot for your valuable suggestion.
    We will add this feature in the upcoming update of the plugin and will let you know about it.

    Thank you.

    Thread Starter vtdm

    (@vetdom)

    Dear @hyenokian I do insist beacause on the pro version, you have just implemented logs features. With that feature, you have already all informations to be able to check user activity (and to compare it with a limit value). I mean that 90% of the job is already done in the pro version and I encourage you to take the point that at this moment, the plugin is an openned door to many expenses for the website owner.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @vetdom,

    Thank you for your reply.

    I want to mention, that I have already passed your request to our Product Management Team. We will add this feature in the upcoming update of the plugin.

    At our company, we follow a structured regulation process/guideline that dictates the flow of tasks.
    I will surely let you know once the feature is available in the general update of the plugin.

    If the matter is urgent for you, you can contact us via this form for further discussion (as you are a Pro user). Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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