Missing valu

  • Resolved mildaco

    (@mildaco)


    1 year, 7 months ago

    I started my google merchant center (GMC) and unfortunately I got Missing value [size] error and colors and genders errors.

    I contacted with GMC support and they told me that GMC can not detect size value!

    last week I submitted a topic on woocommerce and one of the experts adviced me to install ?Google Listings & Ads plugin forum

    I had 15000 items and 2000 Size errors .

    after installation I added only size attributes according to this video tutorial to see what happen!

    https://d.pr/v/luGnQf

    Now I see that my errors increased and now I have 86000 items with more than 12000 size errors.

    I added only size attributes but other errors increased too.

    For example Before I had 1900 color errors but now I have 14000 color errors.

    I do not know what should I do?

    please help me to fix errors!

    Unfortunately GMC is very complicated and everyday I should fight with errors.

    Thank you for you support

    • This topic was modified 1 year, 7 months ago by mildaco.
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  • Thread Starter mildaco

    (@mildaco)

    I am waiting for your help.

    Hi @mildaco,

    I’d like to assure you that you’re not in this alone. We’re with you every step of the way and will guide you to resolve all the errors.

    To help us better assist you, please reply with the following:

    1. Go to Marketing > Google Listings & Ads > Product Feed and share a screenshot of the account and product issue tabs: https://d.pr/i/sy1E7T
    2. Share your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Download for support” (after you scroll down a bit)”. Once done, please upload it to quickforget.com and share the link here.
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