Header Logo getting cropped on android phones

  • Resolved udayanroy

    (@udayanroy)


    1 year, 6 months ago

    The logo on the header is being cropped on mobile devices running android. iOS works fine but I need some help here. I don’t know if it’s the theme doing it or WordPress. The name of the theme I’m using is blocksy. Please put your enquiries here if you need more information. Thank you for helping. ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hello @udayanroy

    I’ve looked at this and at this point in time I’m fairly confident to say that this is an Android rendering issue happening due to the huge logo that you have uploaded. You should try sizing your logo correctly, as you have uploaded a 16000px wide logo, which wouldn’t be correct as there are no screens that can take advantage of such huge logo.

    Please try uploading a properly sized logo and let me know if things work better. ??

    Thanks.

    Kind reminder about this one, @udayanroy ??

    Thread Starter udayanroy

    (@udayanroy)

    I have brought the size down. The problem still persists. Some other suggestion? @cteduard

    Thread Starter udayanroy

    (@udayanroy)

    Also I’m uploading a svg. format and not png. is that an issue?

    Hi @udayanroy

    Hm, I see things are better now, but the file is now a .png.

    I’m thinking that the app that you use to edit these SVGs does not export them correctly, or something like that.

    Would it be possible to attach the SVG file, as well as your customiser settings (Customiser -> General -> Manage Options -> Export), so that we could confirm if this theory is correct or not?

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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