Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @mimtiaz1

    I hope you are doing well.

    Have you updated to the latest version of Post SMTP? If not, please do so and provide the diagnostic test report if already been updated.

    Thanks and regards,
    Support Team – WPExperts??

    Thread Starter mimtiaz1

    (@mimtiaz1)

    Hello @haseeb0001

    Yes, plugin is up to date to the latest version and issue is still happening.

    Please find the diagnostic report

    Mailer: postsmtp
    HostName: xxxxxxxxxx.com
    cURL Version: 7.81.0
    OpenSSL Version: OpenSSL/3.0.2
    OS: Linux pod-216957 5.15.107+ #1 SMP Sat May 20 09:38:40 UTC 2023 x86_64
    PHP: Linux 8.0.30 C
    PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=Yes, allow_url_fopen=Yes, mcrypt=No, zlib_encode=Yes
    WordPress: 6.3 ja UTF-8
    WordPress Theme: Hello Elementor
    WordPress Plugins: Elementor Pro, Elementor, IPE Features, Jet Appointments Booking, JetBlocks For Elementor, JetEngine, JetFormBuilder User Login Action, JetFormBuilder Select Autocomplete, JetFormBuilder Stripe Gateway, JetPopup, JetFormBuilder, LiteSpeed Cache, Loco Translate, Post SMTP, Yoast SEO, WP Crontrol, WP Activity Log
    WordPress wp_mail Owner: /nas/content/live/xxxxxxx/wp-content/plugins/post-smtp/Postman/PostmanWpMailBinder.php
    WordPress wp_mail Filter(s): wp_staticize_emoji_for_email, PostsmtpMailer->get_mail_args
    Postman: 2.5.9.3
    Postman Sender Domain (Envelope|Message): xxxxxx
    Postman Prevent Message Sender Override (Email|Name): No | No
    Postman Active Transport: SendGrid API (https://api.sendgrid.com:443)
    Postman Active Transport Status (Ready|Connected): Yes | Yes
    Postman Deliveries (Success|Fail): 1533 | 43

    I have redacted domain and client name, because I believe that information is irrelevant. Should you require any of those, please let me know if there is a possibility to send it in private.

    Thank you for looking into resolving this.

    Best Regards

    Hi?@mimtiaz1

    I hope you are doing good. Please?create a ticket on our technical support channel?so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts

Viewing 3 replies - 1 through 3 (of 3 total)
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