Multiple Sites Using Plugin Crashed

Hi @walkinverse ,

Thank you for reaching out, and I apologize for the inconvenience.

For me to understand and learn more about your setup, could you provide the following version of the following?

1. PHP
2. WordPress
3. The Events Calendar
4. Event Tickets
5. Theme and Version

@tristan083 no worries, it happens. I understand.

It’s with two different sites with different themes. Same version of the Events Calendar, the most current. It occurs with the Events Calendar Version: 6.2.0.1. I deleted Event Tickets and it still occurred.

One site uses generatepress Version 3.3.1 and the other Astra pro Version 4.2.2.

WordPress on both: Version 6.3
PHP on both: PHP version 7.4.33
I tested 8 on a test server and same error.

Also, I removed all plugins from the test server and used a default theme with and same error.

Same issue here on multiple sites; recreated with a fresh install using 2023 theme and no other plugins active.

WordPress version 6.3
Twenty Twenty-Three version 1.2
TEC version 6.2.0.1
PHP version 7.4.33

Error message:

[Sun Aug 27 12:19:08.156987 2023] [proxy_fcgi:error] [pid 275990:tid 276011] [client 104.159.222.211:52989] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught TEC\Common\Exceptions\Not_Bound_Exception: Error while making context: cannot determine default value for internal functions. in /chroot/home/compound/**SITE**/html/sandbox/wp-content/plugins/the-events-calendar/common/src/Common/Contracts/Container.php:27\nStack trace:\n#0 /chroot/home/compound/**SITE**/html/sandbox/wp-content/plugins/the-events-calendar/common/vendor/vendor-prefixed/lucatume/di52/src/Container.php(263): TEC\Common\Contracts\Container->get()\n#1 /chroot/home/compound/**SITE**/html/sandbox/wp-content/plugins/the-events-calendar/common/src/Tribe/Container.php(179): TEC\Common\lucatume\DI52\Container->make()\n#2 /chroot/home/compound/**SITE**/html/sandbox/wp-content/plugins/the-events-calendar/common/src/functions/template-tags/general.php(812): tribe()\n#3 /chroot/home/compound/**SITE**/html/sandbox/wp-content/plugins/the-events-calendar/src/Tribe/Views/V2/Hooks.php(144): tribe_context()\n#4 /chroot/home…’

My Host reported:

This is the line failing:

return null === $slug_or_class ? $container : $container->make( $slug_or_class );

This is the function call:

TEC\Common\lucatume\DI52\Container->make();

I opened a ticket on their main support, but they won’t address it as I do not have a license key. I mentioned they need to check the forum as multiple people are having this issue.

What’s your hosting set up? I just moved from cpanel to InterWorx last week and now have this problem, I’m trying to find out if it is an environment issue or coincidence. I manage a handful of sites at WPEngine and they don’t have this issue.

I have two. One is Digitalocean with spanel. And the other is https://www.scalahosting.com/.

I host many sites and when wordpress upgraded it broke them all. Funny thing is, I didnt even think about it as I always update on test first. Luckily only 2 sites were using the event calendar plugin. Lesson learned never trust any updates. I do not think it’s the hosting platform.

I am having the same issues. The Events Calendar is causing a critical error on my site. I had to contact the host to deactivate it. When I tried to activate it again, the same thing happened.

I am running:

WP version 6.3

Elementor 3.15.3

Unfortunately, they are not willing to help. I just got this response from their support team. Even though I told them others are having issues. @tristan083

Hi there,
 
Thank you for sharing that, we’ll definitely investigate this issue if we find similar cases, but as for now I couldn’t find any reported bug regarding this, and the issue seems to be related to your site configuration.
 
If you don’t have an active license, please post this issue on www.ads-software.com community forum where we provide support for our free users.
 
Please let me know if you have further questions.
 
Best regards,
Atousa

• This reply was modified 1 year, 6 months ago by walkinverse.

Well that isn’t helpful! I would assume that they would want to make sure their plugin is working.

You would think. I even told them I was going to run a trail and if I liked it I have multiple site where I would have (past tense) bought a license. Do you know of any other reputable calendar plugin?

I don’t but I will start researching since it looks like The Events Calendar might be a bust.

Hi @jhuffman, @dviss, @walkinverse,

Sorry for the huge delay on my answer here, @tristan083 brought this to my attention and I am making sure it gets the proper attention from the Development team.

We don’t have this particular problem happen with most of our customers, so it must be some sort of edge case that you all are running into.

Would you mind installing Query Monitor and having WP_DEBUG turned on and sharing the Full Stack trace?

A couple versions back we made changes to TEC and ET that could cause this issue depending on the order of updates for websites with other plugins installed, since you all are saying that you are testing with Default theme and no plugins I need to investigate further so I need a little more info like I mentioned above.

As soon as you all get me that info I will jump to ensure this is fixed.

Best regards,

Therein lies the issue. As soon as we turn the plugin on the website crashes and we have to manually delete it on the back end. We cant even test to see where the error is. It literally blows up wordpress.

That is odd, @walkinverse I need to figure out the cause, would you mind turning on the Logging for your install? So we can at least see what might be the issue.

Do you mind trying with 2021 Theme? Just to ensure it’s not something related to a Site Editor theme?

https://www.ads-software.com/themes/twentytwentyone/

Our team cannot reproduce this problem so far, so we are trying to figure out what is the edge case that is causing this.