Stock defaults to zero when updating in stock locations

  • Resolved logicinn

    (@logicinn)


    1 year, 3 months ago

    I’m currently testing this plugin on a demo site to recommend to a client but I can’t get the stock to update. 1) I created 3 locations and assigned them to the product and updated. When I go to stock locations and update the stock per location and update it, the stock defaults to zero and it looks like everything is out of stock on my site. Total stock stays at 0 at the bottom. Am I missing a setting? 2)Once this is resolved I would like to see if one can update stock in bulk using the wordpress import and export function.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    There are two possibilities:

    1) You didn’t enable the stock locations after creation, please check the toggle buttons on edit stock location page, right top

    2) Maybe you are not running the crons, please check the crons tab on the settings page and run it either manually or set somewhere with interval

    Thread Starter logicinn

    (@logicinn)

    1. Silly me! You were right, I never noticed the toggle button at the top of each location. Thanks for pointing it out.
    2. I exported the products via the WordPress export products to csv functionality. I included metadata when I exported and saw that the columns for locations stock and price are now visible. I updated those columns and imported it and it worked perfectly. However, upon testing the stock doesn’t reduce when I generate orders for it. How do I get that to work?
    Thread Starter logicinn

    (@logicinn)

    I’ll open a new thread for this question as it differs from the original. Thanks for the help thus far!

    Plugin Author Fahad Mahmood

    (@fahadmahmood)

    For the correct cron jobs settings, I would request you to visit the following support thread.

    https://www.ads-software.com/support/topic/stock-not-reducing-when-orders-received/#post-17016960

Viewing 4 replies - 1 through 4 (of 4 total)
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