Fatal Error

  • Resolved emrieurteaga

    (@emrieurteaga)


    1 year, 2 months ago

    I keep receiving emails about a fatal error with my WooCommerce plug in. I can’t seem to locate the issue, as everything seems okay from the front end. Any ideas as to what this could be? Here is the message I received: When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.3
    Active theme: Aasta Pro (version 2.2)
    Current plugin: WooCommerce (version 8.0.2) PHP version 8.1.21

    Error Details
    =============
    An error of type E_ERROR was caused in line 3619 of the file /var/www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php. Error message: Uncaught TypeError: WC_AJAX::order_refresh_lock(): Return value must be of type array, null returned in /var/www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:3619
    Stack trace:
    #0 /var/www/wp-content/plugins/woocommerce/includes/class-wc-ajax.php(210): WC_AJAX::order_refresh_lock(NULL, Array)
    #1 /var/www/wp-includes/class-wp-hook.php(312): WC_AJAX::{closure}(NULL, Array)
    #2 /var/www/wp-includes/plugin.php(205): WP_Hook->apply_filters(NULL, Array)
    #3 /var/www/wp-admin/includes/ajax-actions.php(3494): apply_filters(‘heartbeat_recei…’, Array, Array, ‘product’)
    #4 /var/www/wp-includes/class-wp-hook.php(310): wp_ajax_heartbeat(”)
    #5 /var/www/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array)
    #6 /var/www/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #7 /var/www/wp-admin/admin-ajax.php(188): do_action(‘wp_ajax_heartbe…’)
    #8 {main}
     thrown

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi,

    The error message you’ve received indicates that there’s a fatal error occurring in the WooCommerce plugin on your WordPress site. The specific error you’re encountering relates to a TypeError in the WC_AJAX class file. It seems like there’s a problem with the order_refresh_lock function in the WooCommerce AJAX class.

    Here are a few steps you can take to troubleshoot and resolve the issue:

    1. Check for Plugin Conflicts: Deactivate all other plugins except WooCommerce and see if the issue persists. If the error disappears, it might be caused by a conflict with another plugin. You can then reactivate the plugins one by one to identify the problematic one.
    2. Switch to a Default Theme: Temporarily switch your theme to a default WordPress theme like Twenty Twenty-One and see if the error still occurs. If it doesn’t, the issue might be related to your current theme.
    3. Update WooCommerce: Ensure that you’re using the latest version of WooCommerce. Sometimes, plugin updates include bug fixes that can resolve such issues.
    4. PHP Compatibility: Check if your plugins and theme are compatible with PHP 8.1. While PHP 8.1 is generally compatible with WordPress, some plugins or themes might have issues.

    Remember to always back up your site before making any major changes, like deactivating plugins or switching themes, to ensure you can easily revert if needed.

    Hi @emrieurteaga

    I suggest running a conflict test to identify it this is a theme or a plugin conflict. You can find a more detailed explanation on how to do a conflict test here.

      Let us know how it goes!

      Cheers,

    Viewing 2 replies - 1 through 2 (of 2 total)
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