fixed discount currency conversion

  • Resolved nickolo

    (@nickolo)


    1 year, 6 months ago

    Hello,

    We run a webshop with WPML and multicurrency enabled.

    We have tested the plugin free version on website staging environment and found out that when creating discount rules based on “cart adjustment” and as discount “fixed discount” the value entered eg.”50″ is applied correctly to the shop main currency (EUR), but when switching to another currency such as USD, the value is not being converted.

    So on the front end cart page you see discount EUR 50,00 then if you switch to another currency you would see USD 50,00 / GBP 50,00 etc. but the value should be converted to the new currency rate.

    If you would use instead a percentage discount rule, the currency is converted correctly on the front end, but this is not the scenario we are looking for.

    Thanks for your attention

Viewing 3 replies - 1 through 3 (of 3 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for reaching out to us.

    To apply discount based on conversion range, can you give a try by enabling the compatibility checkbox from compatibility tab for WPML ?

    For example, you can find the option from here: https://nimb.ws/NcZ2Gw

    Hope this helps.

    If that doesn’t help, we kindly request you to open a support ticket through the following link:?https://www.flycart.org/support?and provide us with the below details:

    • Version of Discount Rules and WPML plugin you are using
    • Screenshots of the discount rules you’ve set up
    • Your website’s URL.

    This will enable us to have a detailed check and get back to you quickly with possible solutions.

    Really appreciate it.

    Thanks
    Team Flycart

    Thread Starter nickolo

    (@nickolo)

    Hello,

    Thanks for reply,

    the Wpml compatibility checkbox is already enabled.

    we open a ticket as suggested then.

    regards

    sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Sure. ??

    Kindly, create a ticket here with the requested details: https://www.flycart.org/support

    Looking forward to assisting you.

    Thanks
    Team Flycart

Viewing 3 replies - 1 through 3 (of 3 total)
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