Since 6.2.0 the venue block disappears when you want to edit an event

Hi @lara2308,

I couldn’t replicate the issue with The Events Calendar 6.2.0.1, please update to the latest version and check again.

If the issue persists after updating, it would be good to test for conflicts. Could you follow the following steps?

1. Deactivate all other plugins except for The Events Calendar Plugins.
2. Switching to the Default theme.

Please read the Testing for Conflicts article before doing anything. 

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Best,

Atousa

Hi Atousa,

I tested the plugin in a clean WordPress installation with no other plugins and with the default theme. The problem is that you cannot use the venue block in other blocks like the column or group.

Steps to reproduce:

1. Add columns block
2. Add venue block in one of the columns
3. Select a venue
4. Save the event
5. Refresh the page
6. The venue disappears

As I had mentioned, this still worked fine in version 6.1.4. I have tested it again with the latest version (currently 6.2.2) and in that it does not work. We would like to see this resolved as we use this to style our pages.

Lara

Hi @lara2308

Thank you for bringing the issue to our attention. We were able to replicate the problem and have found a solution. We’ve created an internal ticket to address the issue you reported, and we’ve included your case in it.

Unfortunately, we don’t have an estimated time for when the issue will be resolved, but we’ll keep you updated as soon as a solution becomes available.

—
Internal Bug Ticket Reference: BTRIA-2014

Hi @d0153

Thank you for picking up this issue. Is there an estimated time of release for this fix? This bug is affecting our sites as well.

Kind regards,

Yvette

Hi @yvett

Unfortunately, we don’t have an ETA for the fix, but rest assured, as soon as we release a fix for this issue, we will post an update here in the thread.

Appreciate your patience so far. If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.ads-software.com support guidelines.

Hi,

We are now two months further, and I’m wondering if there is an estimated release time for this solution. In the meantime, eight new versions have been released: 6.2.3, 6.2.3.1, 6.2.3.2, 6.2.4, 6.2.5, 6.2.6, 6.2.6.1, and 6.2.7. You previously mentioned that a solution had already been found, so I don’t understand why it wasn’t included in one of these earlier releases. Due to this bug, we are currently unable to update the plugin for our websites.

Kind regards,

Lara

Hi @lara2308

We completely understand how frustrating the recent inconvenience must have been for you. Please know that we are taking every possible measure to release a fix as soon as possible. Although we cannot give you a specific time frame for the fix at this time, we promise to update you in this thread as soon as we have new information.

We appreciate your patience, and please don’t hesitate to reach out if you have any further concerns or questions.

Hi @d0153.

Same as Lara, we maintained our sites at version 6.1.2.2 to preserve the Venue block’s state.

However, upon upgrading to WordPress 6.4, all event blocks break if The Events Calendar remains at 6.1.2 due to a JavaScript lodash issue. This issue is fixed in 6.2.3.

To resolve this, we’re compelled to update to 6.2.3+ which unfortunately empties the state of the Venue block. Our clients are seeking answers due to this issue, which necessitates a fix from your end to resolve.

Could you please prioritise this issue?

Kind regards,
Yvette

Hi @yvett

My sincerest apologies for the inconvenience about this issue. Please know that we are doing everything in our power to resolve the issue as quickly as possible.

I appreciate your patience so far. If you do have other concerns or issues you need help with, please create another support topic as indicated in the www.ads-software.com support guidelines.

Hi there!

We’re happy to inform you that the issue on the venue block in the Events Calendar plugin has been fixed.

As always, we recommend testing updates on a staging site first and keeping a recent backup, but the update should work smoothly.

Please upgrade your Events Calendar plugin to apply this fix to your site.