BOGO gift price not for free on checkout page

  • Resolved silvo37

    (@silvo37)


    1 year, 6 months ago

    Dear support team,

    There is a strange issue with the BOGO functionality on our site.
    Gift product is set to be for free and it shows this gift product with 0 price on cart page. However after navigating to the checkout, this gift product has a full price.

    We tried the following:
    Clear the cache
    Activate Compatibility for WooCommerce Currency Switcher
    Tried to change different settings in Woo Discount plugin and Curcy multicurrency plugin

    Could you pls help?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    Hi,

    Thank you for reaching out.

    Do you have any additional conditions like “Subtotal” in BOGO rule ?

    To have a detailed check, we kindly request you to open a support ticket through the following link:?https://www.flycart.org/support?and provide us with the below details:

    • Screenshots of discount rules you have configured
    • Screenshots of cart and checkout page indicating the issue you are facing
    • Your website’s URL.

    This will enable us to have a detailed check and get back to you quickly with possible solutions.

    Really appreciate it.

    Thanks
    Team Flycart

Viewing 1 replies (of 1 total)
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