Menus Disappeared

  • All of the sudden my menus in the header have disappeared. I have checked menu locations and it is correct. I tried to inspect via Chrome and cannot find the menus. Please help, I am at a loss.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    I recommend asking at your theme’s dedicated support so its developers and support community can help you with this.

    Thread Starter tazcrzy

    (@tazcrzy)

    Already did and can’t seem to get a response. I desperately need to fix.

    lisa

    (@contentiskey)

    • if your currently installed theme’s support team is slow to response at this time, I would suggest trying out a different theme (at least temporarily) – maybe try https://www.ads-software.com/themes/twentytwentyone/
    • *make a complete backup of the files and database of your site before trying a new theme*
    • if you are not sure if the “missing menu” issue is directly related to your theme, you could try this: install health check plugin which can be used in troubleshooting mode to deactivate all plugins and theme  might help narrow down the source of the issue  https://www.ads-software.com/plugins/health-check/
    • This reply was modified 1 year, 2 months ago by lisa.
    Thread Starter tazcrzy

    (@tazcrzy)

    Thank you for your suggestions. I have regular backups through my hosting provider. I have never switched themes before, as I am using a Child Theme, will this mess with the existing site after I switch back?

    Thread Starter tazcrzy

    (@tazcrzy)

    Greetings, I finally had the time to disable all the plugins except the theme and woo commerce. No headers came back. I turned on debug and the following message appeared: Template part has been deleted or is unavailable: header

    I have done nothing to the template, other than keep install WordPress updates. I am presently on WP 6.2.2 and WooCommerce 8.03.

    I switched to storefront and there were no issues, but the customer does not like storefront, so I reverted back.

    Any thoughts on how to fix?

Viewing 5 replies - 1 through 5 (of 5 total)
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