Klaviyo missing from “Collections”

  • Resolved cenzi

    (@cenzi)


    1 year, 2 months ago

    I had been using Klaviyo for a few months and then on one particular day (which I have determined in the Submissions section) it stopped working. I only noticed it now and tried to put it back, but as you can see, NO Klaviyo!

    Any suggestions?

    • This topic was modified 1 year, 2 months ago by cenzi.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @cenzi the plugin still working in all of my sites (all of them have Klaviyo at bottom of the actions list – can you please double check this?!)>

    if the issues still present, then please provide me the url of the page have the form. Also, below info:
    * your WP version
    * Your Theme – name and version
    * your PHP version
    * Your Elementor/Elementor Pro varsion
    * The plugin version
    So i can rebuilt into a test site for debug.

    Thread Starter cenzi

    (@cenzi)

    AS YOU can see, Nothing. Not at all on the list.

    Thread Starter cenzi

    (@cenzi)

    * your WP version – Current version: 6.3.1
    * Your Theme – name and version – Hello Elementor
    * your PHP version – 7.4.33 (Supports 64bit values)
    * Your Elementor/Elementor Pro varsion – PRO Version, latest update
    * The plugin version – Latest update

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    Hi @cenzi i have rebuild a test environment with your info above – and it working as expected. I think this should be something else.

    Can you please send me url to the page with the issue form – i will try to identify the issue. Also, try to deactivate, remove and install the plugin again to see if it fixed!

    Plugin Author thongnguyenminh

    (@thongnguyenminh)

    hi @cenzi it was a week i don’t hear from you, so i assume that your issue have solved.

    I will mark this as solved, but if you need my help please feel free to asking me. Thanks you!

Viewing 5 replies - 1 through 5 (of 5 total)
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