• Resolved rgktlmn

    (@rgktlmn)


    After a long time, additions had to be translated from German into English (yellow button and modal dialogue). The newly translated texts are only displayed in English when I am logged into the backend.
    With a local copy of the page with Elementor and using XAMPP, the error does not occur without changes.
    What could be the cause?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for reaching out with your issue.

    From your description, it sounds like the typical behavior of a caching system that’s serving a previous version of the site to visitors. This can happen when updates are made to a site, but the caching system doesn’t recognize or hasn’t been informed to refresh its stored version. As a result, logged-in users (like administrators,editors, subscribers etc) can see the changes because they typically bypass cache, while logged-out users or visitors see the cached version without the updates.

    Here are the steps I recommend:

    1. Clearing Cache: Please go ahead and clear all caches from any caching plugins or systems you have in place. This includes any server-side caching systems your host might have implemented.
    2. Testing without Caching Plugins: If clearing the cache doesn’t resolve the issue, I recommend temporarily deactivating all caching and optimization plugins. Once deactivated, visit the site in an incognito window or a different browser where you’re not logged in, and see if the translations appear correctly.
    3. Other Plugins: Sometimes, conflicts can arise between plugins. If the above steps don’t resolve the issue, consider briefly deactivating other plugins to check for a potential conflict.

    Remember to reactivate your plugins after testing.

    If after trying the above steps the issue persists, please get back to us and we’ll look further into the matter.

    Best regards,

    Thread Starter rgktlmn

    (@rgktlmn)

    Hello Denis,
    thanks for your recommendations. The solution was to empty the plugin cache of “WP-Optimize – Clean, Compress, Cache”.

    Best regards.

    Hi

    if its not possible to clear the cache (else we have problem) how we can do ?

    its for : Alucare.fr

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Translation is only shown when I am logged in’ is closed to new replies.