My WordPress website isn’t working because of WooCommerce plugin.

  • Resolved janotical

    (@janotical)


    1 year, 5 months ago

    Hi. I have a WordPress website hosted on one hosting platform. The site wasn’t working, pages weren’t loading and pictures didn’t show. I found out that the problem is to do with WooCommerce plugin. When I disable the plugin everything works. The second I enable it there are errors showing such as ERR_TOO_MANY_REDIRECTS. I already tried reinstalling it, didn’t work. Can you help me find out why the plugin isn’t working and is creating problems and of course how to fix it. Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @janotical ??

    Thank you for contacting Woo support!

    My WordPress website isn’t working because of WooCommerce plugin.

    This is odd. Just to clarify, are you able to access the back-end of the site when WooCommerce is activated, or otherwise?

    In such case, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    Otherwise, could you copy the site health info to clipboard, as showcased here, and paste it in your response, please?

    Looking forward to hearing from you!

    Thread Starter janotical

    (@janotical)

    Hi, I have already reinstalled my website and it works now.

    Thanks for your reply.

    I have already reinstalled my website and it works now.

    That’s great to hear! Thanks for letting us know.

    Feel free to open a new thread, should you need anything else in the future. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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