Password Reset Not Working

Hi @ekurfis , sorry to hear about the issue. There are a few things that might typically cause this:

• A security or other plugin also hooking into login and interfering with our behaviours (e.g. another recaptcha or 2FA plugin)
• Another plugin trying to redirect users to another page on form submission
• Another plugin throwing notices that break our calls

There are 2 things that would help most here:

• Seeing a copy of the LearnDash status report from LearnDash LMS > Settings > Support (but with any personal records, like site URL, removed)
• Having you try a conflict test, so cloning out to a Staging environment, disabling everything except the Toolkit plugin, then seeing if this still happens (and if it doesn’t, gradually reactivating plugins to try to assess what plugins might be breaking our form)

Thanks

Hi @ekurfis , since it has been 2 weeks since the last update, we will tentatively mark this as closed. Let us know though if you still need help.