i have used met form but its isnt functiong as it should

  • Resolved singhbaba74

    (@singhbaba74)


    1 year, 2 months ago

    actually i have used the form on a site, but facing issues with the date field and alsos the select fields.

    that is the date picker doesnt work well and slo the select also doesnt attaching screenstot on this.

    https://prnt.sc/iHFZ_14q9exU

    the calander does not perfomr as it should and also when i try to clikc the date it doesnt get cliecked.

    https://prnt.sc/PR-WuuflBxPq

    after selecting the value from the select field it behaves unnatural as it should

    can anyone please help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    Hi @singhbaba74 ,

    Thanks for reaching out to us.

    I have inspected your reference screenshots & am understand your concern. In order to provide you with a solution for the issue you are having, kindly share your form page URL so that I can inspect there properly & help you to find a solution as soon as possible.

    Looking forward to your response.

    Regards,
    Reju

    Thread Starter singhbaba74

    (@singhbaba74)

    sure @reedwanul here you go.

    https://nitin.techibaba.com

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Hi @singhbaba74 ,

    I hope this message finds you well & extremely sorry for the delayed response.

    I visited your website and see you are not using MetForm here(screenshot). However, This issue can happen due to caches. If you are using any caching plugin on your site, then please clear the caches from your site and browser as well. if possible, keep it disabled for some time and then check.

    Let us know if you have any other queries or clarifications.

    Best Regards,
    Reju

    Thread Starter singhbaba74

    (@singhbaba74)

    @reedwanul yes i have used the elementor forms for now, as met form even after reinstalling and trying all the fixes didn’t work for me.

    • This reply was modified 1 year, 2 months ago by singhbaba74.
    Plugin Support Reedwanul Haque

    (@reedwanul)

    Hi @singhbaba74 ,

    I hope this message finds you well & am understand your concern. I would like to inform you that sometimes this kind of issue occurs for third-party theme/plugin conflict. You could run a conflict test.

    For the conflict test – please check if there are any conflicts between the installed plugins. To troubleshoot the issue, please deactivate other plugins except for Elementor and MetForm to check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.

    Also, if you using any custom codes please disable that & check whether the issue persists or not.

    However,?If you need any further assistance with our plugin, never hesitate to reach us.

    Regards,
    Reju

    Plugin Support Moin Munna

    (@moinmunna)

    Hello @singhbaba74,
    I hope you’re doing fine.

    We haven’t received any update from you till the last response and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved. If you need further assistance, never hesitate to create a new thread. We are always here to assist you.

    Best Regards,
    Moin

Viewing 6 replies - 1 through 6 (of 6 total)
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