Restore Original function not working

  • I’m trying to restore original images on two sites and it’s not working. The button grays out, and nothing happens. My host took a look and said that, unlike your compression scripting, the restore function isn’t set to keep working in the background. I’ve had this supposedly running for more than a day, and have refreshed many times, and nothing is happening.

    I never checked “do not store originals.” My host confirmed the originals are there.

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  • Thread Starter Sapphire

    (@sapphire)

    Follow up. My host explained that you save the originals with the word “-unsmushed” in the name, and when restoring, you use those files to regenerate all the original, uncompressed thumbnails, and that’s why it takes so long.

    Your page in my WordPress dashboards don’t show that the plugin has restored any originals, but I have confirmed that on the two sites where I ran “restore”, I’m not seeing an “unsmushed” images in the files on the server. I checked a site where I haven’t run restore yet, and I do see images with “unsmushed” in them. Is checking the server files for “unsmushed” the only way to confirm the plugin has finished restoring original files?

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