Featured Image when sharing

Hello @mako2,

Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

For troubleshooting, please ensure that your listing image is using the recommended image size for social sharing image, which is as close as 1200 x 630 pixels

Also, the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format

Hope that helps.

Thank you for your response. I checked my image type and size and they are correct. When I share any of my listings on Facebook or Whatsapp, the default image being shared is my site logo. I would like the listing photo to be shared instead of my logo.

How do I set up Rank Math so that the shared image is not the site logo but the listing featured image?

Hello @mako2,

Can you please clear your website cache and check the URL again? Rank Math should automatically use the Featured image you have added as the social image.

You may also test it by directly adding image to our Social Media tab by following this guide: https://rankmath.com/kb/meta-box-social-tab/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Now when I share my listings on Facebook or Whatsapp, the site doesnt show any image, only text. See here

https://ibb.co/zHmGzjg
https://ibb.co/zSmV2gz

Hello @mako2,

We’ve checked your page and it looks like Rank Math is not able to generate the “og:image” meta tag on this page. Can you please confirm if you’ve added any image in the Social Tab of Rank Math SEO meta box with the proper size and format? If so, then this issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/

You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Let us know how it goes. Looking forward to helping you.