ERROR Could not instantiate mail function

  • Hello!

    I’ve had this problem before and now it’s happened again. It was working fine to sent through WP- mail or PHP mail until last week. Now I can send 100 free emails through your “Icegram email sending service” but when I try WP mail or PHP mail it gives errors in the log, like this:
    2023-10-16T09:02:30+00:00 INFO Start Sending Email Using PHP Mail
    2023-10-16T09:02:30+00:00 ERROR [Error in Email Sending] : [email protected] Error: Could not instantiate mail function.
    2023-10-16T09:02:30+00:00 ERROR Error in Email Sending

    I’ve also used SMPT plugin but that will also give errors. I’ve got support from my web-host but they can’t find anything on their part and suggest that I contact the plugin support.

    Best regards
    Marcus

Viewing 1 replies (of 1 total)
  • Plugin Contributor kishanranawat

    (@kishanranawat)

    Hello there,

    There can be various reasons why the above error can be triggered. Generally, it occurs when the host’s sending limit is exhausted.

    The plugin gives an option using which you can limit the maximum number of emails that can be sent in an hour or at once. This setting can be accessed from dashboard menu Icegram Express –> Settings –> Email sending(tab). We have attached a screenshot here for reference.

    Can you please confirm if the above sending limits are within your host’s allowed limits? You can contact your hosting provider for more inputs related to this and adjust the limit accordingly if that is the issue.

    If the issue is not resolved even after following above steps, then we might need to debug the issue further.

    Thank you.

Viewing 1 replies (of 1 total)
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