Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @webmasteral

    The most effective method for testing notifications is to create a test user and configure the notification settings for that user:

    After creating a new post with the specified conditions, you can check the log or use an email logging plugin to confirm if your website is indeed sending the notification.

    If not, you can attempt these troubleshooting steps outlined here: https://publishpress.com/knowledge-base/troubleshooting-notifications/

    Thanks,

    Thread Starter webmasteral

    (@webmasteral)

    Thank you for your quick reply. It looks like the logs are empty so I can only assume that the event when creating the post didnt trigger.

    I have checked my settings but will try to alter a few settings to see what works.

    Thread Starter webmasteral

    (@webmasteral)

    after some future testing I was able to get a log to trigger. In the log I got the following error
    Error: The notification was set as “Scheduled” but the cron task is not found
    (asynchronous)

    I am trying to add the cron task but I need the “Hook”

    Can you provide me with the proper hook to use to trigger the cron to push out the notification.

    I am using the advance cron manager per the trouble shooting documents

    • This reply was modified 1 year, 1 month ago by webmasteral.
    • This reply was modified 1 year, 1 month ago by webmasteral.
    Thread Starter webmasteral

    (@webmasteral)

    I will need to wait for support to provide me with the correct “Hook” to use so that when a notification is created the correct cron exists and I no longer get the Error: The notification was set as “Scheduled” but the cron task is not found
    (asynchronous)

    • This reply was modified 1 year, 1 month ago by webmasteral.
    • This reply was modified 1 year, 1 month ago by webmasteral.
    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @webmasteral Could you confirm if your WP-Cron is disabled and you are trying to setup real cron on your server instead?

    If yes, you could try this step: https://publishpress.com/knowledge-base/troubleshooting-notifications/#h-set-up-a-cron-job

    Thanks,

    Thread Starter webmasteral

    (@webmasteral)

    Thank you for your continued support

    WP-Cron is active and working but your notification plugin keeps giving me a

    Error: The notification was set as “Scheduled” but the cron task is not found
    (asynchronous)

    When I followed the troubleshooting it said to install “Advanced Cron Manager” plugin. After installing that plugin I was able to confirm the WP-Cron is running just fine. I can also create a cron job inside that plugin but I need to type in the “hook” to be called to push the notification out.

    What I would like to know is what hook can I use to create a cron inside “advance cron manager” so that your plugin no longer gives me the error
    (“Scheduled” but the cron task is not found)

    What cron task is your plugin looking for I guess is another way to ask the question?

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @webmasteral If your WP-Cron is active, you dont have to create cron job inside that plugin.

    Could you please try change the Async option?

    • Go to Planner > Settings.
    • Scroll down to the “Featured” area.
    • Uncheck the box for “ASync Notifications”.
    • Click “Save Changes”.
    Thread Starter webmasteral

    (@webmasteral)

    I have uncheck the box for Asyn Notifications and retesting the notification

    Thread Starter webmasteral

    (@webmasteral)

    When I set the skip timer down to 1 min (and wait 5min) between tests I am still getting a “skipped” This notification is very similar to another one sent less than 1 minutes ago for the same receiver

    First test – 2023-10-18 11:00:55

    Second test – 2023-10-18 11:05:19

    Not sure why im getting the skipped message if longer then 1min has passed between notifications?

    Thread Starter webmasteral

    (@webmasteral)

    Waited 20min, tried the test again and that seems to have worked.

    I still need to test and see if when a guest post is created and held for review a notification is created and sent.

    I will preform more tests through the day and let you know if I have any future issues with notifications being created or sent.

    Thread Starter webmasteral

    (@webmasteral)

    After more tests it looks like everything is working correctly and I am going to mark this issue as closed and resolved.

    Thank you again for your support in helping me set your plugin up correctly.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    I’m glad to hear that its working now ??

    We appreciate you using our plugin

Viewing 12 replies - 1 through 12 (of 12 total)
  • The topic ‘Test Notification’ is closed to new replies.