• Resolved zion1

    (@zion1)


    <font _mstmutation=”1″></font>I installed Simple Lightbox, the page loads the js file. but SLB is not working.

    Please help me.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter zion1

    (@zion1)

    php7.4,

    plugin: breeze ( I disabled the plugin and tested SLB, but SLB still doesn’t work. )

    Plugin Author Archetyped

    (@archetyped)

    Hi, the issue may be related to your site’s cURL configuration. Please see SLB’s documentation for more information on cURL support.

    Let me know if you’re still experiencing an issue once cURL has been enabled/configured, and I would be glad to take another look.

    Note: Caching plugins that minify JavaScript files can affect functionality, disabling the plugin during testing is highly recommended. When re-enabling the caching plugin, disabling JS minification or excluding SLB’s files from minification may also be required depending on the caching plugin.

    Thread Starter zion1

    (@zion1)

    I have enabled cURL, and I run curl -v https://google.com in the terminal, and the connection information can be returned. I consulted the hosting service provider, and my server has no restrictions on curl.

    Phpinfo:
    cURL support enabled
    cURL Information 7.70.0

    Thank you for @archetyped

    • This reply was modified 1 year, 1 month ago by zion1.
    Plugin Author Archetyped

    (@archetyped)

    Hi, it appears that cURL is still not properly configured, or is being blocked by the site’s host from making local requests.

    This is not an issue with most hosts, but as noted on the aforementioned cURL support page, you may need to contact your host again for your request to be escalated to someone who knows what to look for to resolve the cURL configuration issue.

    Providing them with a link to that page may also help them to identify the issue on their end.

Viewing 4 replies - 1 through 4 (of 4 total)
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