• Resolved santi.vdt

    (@santivdt)


    I keep getting a 404 after trying to setup site kit with google. ive tried everything with de-activating plugins and so on but its not working.

    • This topic was modified 1 year, 4 months ago by santi.vdt.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @santivdt thanks for getting in touch. Sorry to hear you’re facing this issue when trying to set up Site Kit on your site. To help look into this for you, please can you share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred.?Please include your hosting provider here.
    2. The callback URL you land on after trying to set up Site Kit. You can share this in the private form if you wish.
    3. Any console errors you see after the attempt to set up.

    Feel free also to share any recordings or screenshots as these can help in troubleshooting. Let me know if you have any questions on the information above.

    Thread Starter santi.vdt

    (@santivdt)

    Ive filled in the form, thanks!

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @santivdt Thanks for the information. The callback URL you have supplied starts https://clara-wichmann.nl/wp/wp-admin/. When accessing your website admin backend do you do this via this URL or is this done from https://clara-wichmann.nl/wp-admin?

    Have you recently changed your site folder setup, admin path or performed a site migration? It’s possible that there is a mismatch with your website admin path and the path that the Site Kit service is expecting.

    Have you also tried to perform a Site Kit reset via Tools > Available Tools > Site Kit Reset? Let me know if you have any questions on the above information.

    Thread Starter santi.vdt

    (@santivdt)

    Thanks! The reset does not work – but when i just edit the call back url to remove the wp it works!! Happy about that. thanks a lot

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @santivdt I am delighted to hear that editing the callback URL has worked for you in this instance! Always happy to help, good luck with your website and please do feel free to open a new support topic should you run into any further issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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