I bought it and I’m regretting it

  • I liked the product and trusted it. However, the product is not ready; it’s full of basic errors and still seems like a beta version.

    Support tickets are answered generically and the company doesn’t fix the issues. They sidestep the main topic and ask to retest issues that haven’t been addressed.

    The company doesn’t provide a changelog for their products.

    Basic inquiries made in the Facebook group are not approved, while some other trivial post gets approved.

    I’m concerned. I now have doubts about the company’s credibility.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Daniel,

    I am Brazilian (Flávio Halliday from CityPubli) and I bought the propovoice plugin as well. I realized the same situation that you shared here.

    I have sent them many support tickets with advice, like:

    1) The discussions section order is wrong (from Project): in order from oldest to latest, if you send a comment the last one will be at the bottom of the page.
    2) Some paginations don’t work, and some search box doesn’t work correctly.

    3) It is not possible to delete or edit a discussion (comments)

    4) The translation is totally wrong, is not possible to translate adequately into Brazilian Portuguese (the strings are concatenated).

    I have many clients (more than 50 clients) that saw my CRM, they think that Propovoice is good, but they told me that will buy the plugin when these “bugs” are solved.

    did the company fix those issues ? And are you trusting it now ?

Viewing 2 replies - 1 through 2 (of 2 total)
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