The request to the authentication proxy has failed with an error: cURL error 77

  • Resolved bigmaths

    (@bigmaths)


    1 year, 4 months ago

    After resetting Site Kit, I am now getting this error:

    Your site may not be ready for Site Kit

    Looks like your site is having a technical issue with requesting data from Google services.
    To get more help, ask a question on our?support forum?and include the text of the original error message:
    google_api_connection_fail

    Any advice appreciated. I am having problems with our Exchange server, so email is not flowing. Could this be related?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for reaching out @bigmaths. As cURL errors are typically hosting realated, please share the following and we can determine more on this and hopefully get Site Kit up and running:

    1. Your Site Health information. You can use this form to share privately if preferred.??
    2. Do you see any warnings or errors when checking yourSite Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    In relation to your query about emails and your exchange server, I don’t suspect this is related. Site Kit doesn’t require any email type functionality.

    Let me know if you have any questions with the above.

    Thread Starter bigmaths

    (@bigmaths)

    Hi James,

    Thank you so much for taking the time to respond. I just managed to get exchange up and running, which meant I saw the email response to my post. I have gone back into the site to check and the error has gone. I am not sure what happened. To my knowledge nothing was changed to trigger it and nothing has been changed to clear it. Very strange. There are no warnings and Site Health is ‘Good’.

    Regards,

    Curtis

    Thread Starter bigmaths

    (@bigmaths)

    I have now re-installed Site Kit successfully. Thank you for your time.

    Plugin Support James Osborne

    (@jamesosborne)

    Glad to hear it @bigmaths, and appreciate the update. If you run into any further errors or if you have any Site Kit related queries, be sure to get in touch.

Viewing 4 replies - 1 through 4 (of 4 total)
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