Stripe not working and 500 server errors
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Hi there,
When the Order Approval for Woocommerce plugin is active, Stripe’s card fields are deactivated on the checkout payment page. Looking at the server logs, it says that the total cart amount is equal to 0, so WooPayments deactivates Stripe’s fields.
I have also had 500 server errors and the site is loading much more slower when I activate your plugin.
Is there any solution for this?
The page I need help with: [log in to see the link]
Viewing 6 replies - 1 through 6 (of 6 total)
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Hello @tomascanale,
could you please provide the downloadable link for the plugins mentioned above?
Hi there, the 500 server errors have disappeared. It seems that the problem was with the hosting provider.
Any news regarding Stripe’s Card Details being disabled?
Hi
We tried to test the plugin locally but Woo payment did not work on localhost. so we facing difficulties in testing the issue.
if u have any screenshot and debugg logs plz share.
Hi there, Here is the payment page I am talking about https://www.harvestboulangerie.com/checkout/order-pay/25094685/?pay_for_order=true&key=wc_order_81SyK5w3ZwwV8
I was also talking to WooPayments and they suggested some troubleshooting. I discovered that the problem could be an incompatibility with the Divi Theme, as everything worked properly when I switched to Twenty Twenty-Three.
Is that something you can help me with or should I contact Elegant Themes?
Here is the log:
2023-11-09T00:45:29+00:00 INFO ENVIRONMENT: array ( 'WP_User' => 'Guest (non logged-in user)', 'HTTP_REFERER' => '--', 'HTTP_USER_AGENT' => 'DreamHost SiteMonitor 1.0', 'REQUEST_URI' => '/', 'DOING_AJAX' => false, 'DOING_CRON' => false, 'WP_CLI' => false, ) 2023-11-09T00:45:29+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/currency/rates?test_mode=1¤cy_from=aud 2023-11-09T00:45:29+00:00 INFO HEADERS: array ( 'Content-Type' => 'application/json; charset=utf-8', 'User-Agent' => 'WooCommerce Payments/6.7.1', ) 2023-11-09T00:45:29+00:00 INFO RESPONSE: array ( 'AED' => 2.35343, 'AFN' => 47.608211, 'ALL' => 62.801578, 'AMD' => 258.149501, 'ANG' => 1.155518, 'AOA' => 531.623874, 'ARS' => 224.240205, 'AUD' => 1, 'AWG' => 1.154952, 'AZN' => 1.089275, 'BAM' => 1.174439, 'BBD' => 1.2815, 'BDT' => 71.007951, 'BGN' => 1.170394, 'BHD' => 0.241605, 'BIF' => 1822.864863, 'BMD' => 0.64075, 'BND' => 0.869762, 'BOB' => 4.430396, 'BRL' => 3.146531, 'BSD' => 0.64075, 'BTC' => 1.8E-5, 'BTN' => 53.388487, 'BWP' => 8.675882, 'BYN' => 2.112014, 'BZD' => 1.292405, 'CAD' => 0.883651, 'CDF' => 1634.72448, 'CHF' => 0.576104, 'CLF' => 0.020873, 'CLP' => 577.252259, 'CNH' => 4.668578, 'CNY' => 4.664852, 'COP' => 2562.784567, 'CRC' => 342.09764, 'CUC' => 0.64075, 'CUP' => 16.499313, 'CVE' => 66.203607, 'CZK' => 14.731616, 'DJF' => 113.901245, 'DKK' => 4.461636, 'DOP' => 36.443596, 'DZD' => 86.556548, 'EGP' => 19.79642, 'ERN' => 9.61125, 'ETB' => 35.749819, 'EUR' => 0.5982, 'FJD' => 1.454951, 'FKP' => 0.521573, 'GBP' => 0.521573, 'GEL' => 1.733229, 'GGP' => 0.521573, 'GHS' => 7.655391, 'GIP' => 0.521573, 'GMD' => 43.090438, 'GNF' => 5522.863442, 'GTQ' => 5.020074, 'GYD' => 134.244961, 'HKD' => 5.007322, 'HNL' => 15.843898, 'HRK' => 4.507737, 'HTG' => 85.103436, 'HUF' => 226.783832, 'IDR' => 10011.726694, 'ILS' => 2.458385, 'IMP' => 0.521573, 'INR' => 53.32254, 'IQD' => 839.313074, 'IRR' => 27071.687831, 'ISK' => 90.17702, 'JEP' => 0.521573, 'JMD' => 100.344244, 'JOD' => 0.454484, 'JPY' => 96.659702, 'KES' => 97.105664, 'KGS' => 57.231791, 'KHR' => 2644.721798, 'KMF' => 294.424706, 'KPW' => 576.675007, 'KRW' => 838.816234, 'KWD' => 0.197851, 'KYD' => 0.534316, 'KZT' => 300.42501, 'LAK' => 13296.082439, 'LBP' => 9609.410509, 'LKR' => 210.783993, 'LRD' => 120.22074, 'LSL' => 12.249579, 'LYD' => 3.12119, 'MAD' => 6.536316, 'MDL' => 11.450897, 'MGA' => 2876.109497, 'MKD' => 36.81474, 'MMK' => 1346.385993, 'MNT' => 2210.587527, 'MOP' => 5.161609, 'MUR' => 28.324079, 'MVR' => 9.805611, 'MWK' => 715.232314, 'MXN' => 11.237986, 'MYR' => 3.001138, 'MZN' => 40.94392, 'NAD' => 12.66122, 'NGN' => 509.469353, 'NIO' => 23.491959, 'NOK' => 7.160312, 'NPR' => 85.421728, 'NZD' => 1.083723, 'OMR' => 0.246654, 'PAB' => 0.64075, 'PEN' => 2.423882, 'PGK' => 2.379439, 'PHP' => 35.914037, 'PKR' => 184.059089, 'PLN' => 2.65703, 'PYG' => 4771.605615, 'QAR' => 2.333897, 'RON' => 2.972055, 'RSD' => 70.052144, 'RUB' => 58.838385, 'RWF' => 789.090657, 'SAR' => 2.403463, 'SBD' => 5.385975, 'SCR' => 8.597752, 'SDG' => 384.12963, 'SEK' => 6.977643, 'SGD' => 0.868929, 'SHP' => 0.521573, 'SLL' => 13436.207289, 'SOS' => 366.197778, 'SRD' => 24.27962, 'SSP' => 83.464096, 'STD' => 14277.063525, 'SVC' => 5.609779, 'SYP' => 1609.903617, 'SZL' => 11.828732, 'THB' => 22.764566, 'TJS' => 7.036642, 'TMT' => 2.242625, 'TND' => 2.01612, 'TOP' => 1.530458, 'TRY' => 18.275927, 'TTD' => 4.351732, 'TWD' => 20.651565, 'TZS' => 1610.20477, 'UAH' => 23.102956, 'UGX' => 2413.958143, 'USD' => 0.64075, 'UYU' => 25.601742, 'UZS' => 7887.160004, 'VND' => 15622.335573, 'VUV' => 76.071122, 'WST' => 1.7941, 'XAF' => 392.393503, 'XAG' => 0.028419, 'XAU' => 0.000328, 'XCD' => 1.731659, 'XDR' => 0.487725, 'XOF' => 392.393503, 'XPD' => 0.000606, 'XPF' => 71.384253, 'XPT' => 0.000738, 'YER' => 160.411739, 'ZAR' => 11.849678, 'ZMW' => 14.44172, 'ZWL' => 206.321503, ) 2023-11-09T03:21:48+00:00 INFO ENVIRONMENT: array ( 'WP_User' => 'Guest (non logged-in user)', 'HTTP_REFERER' => '--', 'HTTP_USER_AGENT' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36', 'REQUEST_URI' => '/wp-admin/', 'DOING_AJAX' => false, 'DOING_CRON' => false, 'WP_CLI' => false, ) 2023-11-09T03:21:48+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/accounts?test_mode=0 2023-11-09T03:21:48+00:00 INFO HEADERS: array ( 'Content-Type' => 'application/json; charset=utf-8', 'User-Agent' => 'WooCommerce Payments/6.7.1', ) 2023-11-09T03:21:49+00:00 INFO RESPONSE: array ( 'account_id' => 'acct_1O2DZhCDeIA7Yqgp', 'email' => '(redacted)', 'live_publishable_key' => 'pk_live_iBIpeqzKOOx2Y8PFCRBfyMU000Q7xVG4Sn', 'test_publishable_key' => 'pk_test_51ETDmyFuiXB5oUVxwSobQMW5Tno1GclIq7ePZWzLeW4q8oa7Zb8hI5VfwI5sNT5nXuKYinLukNvGCXmsQXAoDGHG00MqHqlYHR', 'is_live' => true, 'created' => '2023-10-17 13:44:46', 'has_pending_requirements' => false, 'has_future_requirements' => false, 'has_overdue_requirements' => false, 'details_submitted' => true, 'current_deadline' => NULL, 'status' => 'complete', 'capabilities' => array ( 'afterpay_clearpay_payments' => 'active', 'bancontact_payments' => 'active', 'card_payments' => 'active', 'eps_payments' => 'active', 'giropay_payments' => 'active', 'ideal_payments' => 'active', 'p24_payments' => 'active', 'sofort_payments' => 'active', 'transfers' => 'active', 'au_becs_debit_payments' => 'unrequested', 'cartes_bancaires_payments' => 'unrequested', 'klarna' => 'unrequested', 'link_payments' => 'unrequested', 'sepa_debit_payments' => 'unrequested', 'zip_payments' => 'unrequested', ), 'capability_requirements' => array ( 'afterpay_clearpay_payments' => array ( ), 'au_becs_debit_payments' => array ( ), 'bancontact_payments' => array ( ), 'card_payments' => array ( ), 'cartes_bancaires_payments' => array ( ), 'eps_payments' => array ( ), 'giropay_payments' => array ( ), 'ideal_payments' => array ( ), 'klarna' => array ( 0 => 'legal_entity.directors_provided', ), 'link_payments' => array ( ), 'p24_payments' => array ( ), 'sepa_debit_payments' => array ( ), 'sofort_payments' => array ( ), 'transfers' => array ( ), 'zip_payments' => array ( ), ), 'payments_enabled' => true, 'deposits' => array ( 'status' => 'enabled', 'restrictions' => 'deposits_unrestricted', 'interval' => 'daily', 'weekly_anchor' => '', 'monthly_anchor' => NULL, 'delay_days' => 2, 'completed_waiting_period' => false, 'minimum_deposit_amounts' => array ( 'aud' => 500, 'bgn' => 100, 'cad' => 500, 'chf' => 500, 'czk' => 3000, 'dkk' => 5000, 'eur' => 500, 'gbp' => 500, 'hkd' => 5000, 'huf' => 36000, 'nok' => 5000, 'nzd' => 500, 'jpy' => 50, 'sek' => 5000, 'sgd' => 500, 'usd' => 500, 'ron' => 500, 'pln' => 500, 'aed' => 200, ), ), 'requirements' => array ( 'errors' => array ( ), ), 'statement_descriptor' => 'HARVEST BOULANGERIE', 'statement_descriptor_kanji' => '', 'statement_descriptor_kana' => '', 'latest_tos_agreement' => array ( 'date' => '2023-10-17 13:44:47', 'source' => 'signup', 'is_current_version' => true, ), 'fees' => array ( 'base' => array ( 'percentage_rate' => 0.0175, 'fixed_rate' => 30, 'currency' => 'aud', ), 'discount' => array ( 0 => array ( 'start_time' => '2023-10-23 08:34:17', 'end_time' => '2024-01-22 20:34:17', 'volume_allowance' => NULL, 'volume_currency' => 'usd', 'current_volume' => NULL, 'discount' => 0.1, 'tc_url' => 'https://woocommerce.com/terms-conditions/woopayments-action-promotion-2023/', ), ), 'card' => array ( 'base' => array ( 'percentage_rate' => 0.0175, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( 0 => array ( 'start_time' => '2023-10-23 08:34:17', 'end_time' => '2024-01-22 20:34:17', 'volume_allowance' => NULL, 'volume_currency' => 'usd', 'current_volume' => NULL, 'discount' => 0.1, 'tc_url' => 'https://woocommerce.com/terms-conditions/woopayments-action-promotion-2023/', ), ), ), 'bancontact' => array ( 'base' => array ( 'percentage_rate' => 0.014, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'eps' => array ( 'base' => array ( 'percentage_rate' => 0.018, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'ideal' => array ( 'base' => array ( 'percentage_rate' => 0, 'fixed_rate' => 80, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'giropay' => array ( 'base' => array ( 'percentage_rate' => 0.014, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'p24' => array ( 'base' => array ( 'percentage_rate' => 0.022, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'afterpay_clearpay' => array ( 'base' => array ( 'percentage_rate' => 0.06, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'sofort' => array ( 'base' => array ( 'percentage_rate' => 0.014, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), ), 'capital' => array ( 'has_active_loan' => false, 'has_previous_loans' => false, 'loans' => array ( ), ), 'fraud_services' => array ( 'stripe' => array ( ), 'sift' => array ( 'beacon_key' => 'affbdadb36', 'sandbox_beacon_key' => '6ad0ad748b', ), ), 'store_currencies' => array ( 'default' => 'aud', 'supported' => array ( 0 => 'aud', ), ), 'customer_currencies' => array ( 'supported' => array ( 0 => 'usd', 1 => 'aed', 2 => 'afn', 3 => 'all', 4 => 'amd', 5 => 'ang', 6 => 'aoa', 7 => 'ars', 8 => 'aud', 9 => 'awg', 10 => 'azn', 11 => 'bam', 12 => 'bbd', 13 => 'bdt', 14 => 'bgn', 15 => 'bif', 16 => 'bmd', 17 => 'bnd', 18 => 'bob', 19 => 'brl', 20 => 'bsd', 21 => 'bwp', 22 => 'byn', 23 => 'bzd', 24 => 'cad', 25 => 'cdf', 26 => 'chf', 27 => 'clp', 28 => 'cny', 29 => 'cop', 30 => 'crc', 31 => 'cve', 32 => 'czk', 33 => 'djf', 34 => 'dkk', 35 => 'dop', 36 => 'dzd', 37 => 'egp', 38 => 'etb', 39 => 'eur', 40 => 'fjd', 41 => 'fkp', 42 => 'gbp', 43 => 'gel', 44 => 'gip', 45 => 'gmd', 46 => 'gnf', 47 => 'gtq', 48 => 'gyd', 49 => 'hkd', 50 => 'hnl', 51 => 'htg', 52 => 'huf', 53 => 'idr', 54 => 'ils', 55 => 'inr', 56 => 'isk', 57 => 'jmd', 58 => 'jpy', 59 => 'kes', 60 => 'kgs', 61 => 'khr', 62 => 'kmf', 63 => 'krw', 64 => 'kyd', 65 => 'kzt', 66 => 'lak', 67 => 'lbp', 68 => 'lkr', 69 => 'lrd', 70 => 'lsl', 71 => 'mad', 72 => 'mdl', 73 => 'mga', 74 => 'mkd', 75 => 'mmk', 76 => 'mnt', 77 => 'mop', 78 => 'mur', 79 => 'mvr', 80 => 'mwk', 81 => 'mxn', 82 => 'myr', 83 => 'mzn', 84 => 'nad', 85 => 'ngn', 86 => 'nio', 87 => 'nok', 88 => 'npr', 89 => 'nzd', 90 => 'pab', 91 => 'pen', 92 => 'pgk', 93 => 'php', 94 => 'pkr', 95 => 'pln', 96 => 'pyg', 97 => 'qar', 98 => 'ron', 99 => 'rsd', 100 => 'rub', 101 => 'rwf', 102 => 'sar', 103 => 'sbd', 104 => 'scr', 105 => 'sek', 106 => 'sgd', 107 => 'shp', 108 => 'sle', 109 => 'sos', 110 => 'srd', 111 => 'std', 112 => 'szl', 113 => 'thb', 114 => 'tjs', 115 => 'top', 116 => 'try', 117 => 'ttd', 118 => 'twd', 119 => 'tzs', 120 => 'uah', 121 => 'ugx', 122 => 'uyu', 123 => 'uzs', 124 => 'vnd', 125 => 'vuv', 126 => 'wst', 127 => 'xaf', 128 => 'xcd', 129 => 'xof', 130 => 'xpf', 131 => 'yer', 132 => 'zar', 133 => 'zmw', ), ), 'country' => '(redacted)', 'instant_deposits_eligible' => false, 'card_present_eligible' => false, 'has_card_readers_available' => false, 'platform_checkout_eligible' => false, 'business_profile' => array ( 'name' => '(redacted)', 'url' => 'www.harvestboulangerie.com', 'support_address' => array ( ), 'support_email' => '[email protected]', 'support_phone' => '+61892452906', ), 'branding' => array ( 'icon' => NULL, 'logo' => NULL, 'primary_color' => NULL, 'secondary_color' => NULL, ), 'locale' => 'en_US', 'has_more_failed_events' => false, 'has_submitted_vat_data' => false, 'is_documents_enabled' => false, 'card_testing_protection_eligible' => false, 'progressive_onboarding' => array ( 'is_enabled' => false, 'is_complete' => false, 'tpv' => NULL, 'first_transaction_date' => NULL, ), 'fraud_mitigation_settings' => array ( 'avs_check_enabled' => false, 'cvc_check_enabled' => true, ), 'is_deferred_intent_creation_upe_enabled' => true, ) 2023-11-09T03:22:05+00:00 INFO ENVIRONMENT: array ( 'WP_User' => 'HarvestBP', 'HTTP_REFERER' => 'https://www.harvestboulangerie.com/wp-login.php?redirect_to=httpswww.harvestboulangerie.comwp-admin&reauth=1', 'HTTP_USER_AGENT' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36', 'REQUEST_URI' => '/wp-admin/', 'DOING_AJAX' => false, 'DOING_CRON' => false, 'WP_CLI' => false, ) 2023-11-09T03:22:05+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/disputes/status_counts?test_mode=1 2023-11-09T03:22:05+00:00 INFO HEADERS: array ( 'Content-Type' => 'application/json; charset=utf-8', 'User-Agent' => 'WooCommerce Payments/6.7.1', ) 2023-11-09T03:22:05+00:00 INFO RESPONSE: array ( ) 2023-11-09T06:28:00+00:00 INFO ENVIRONMENT: array ( 'WP_User' => 'HarvestBP', 'HTTP_REFERER' => 'https://www.harvestboulangerie.com/wp-admin/post.php?post=25094566&action=edit', 'HTTP_USER_AGENT' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/118.0.0.0 Safari/537.36', 'REQUEST_URI' => '/wp-admin/post.php?post=25094566&action=edit', 'DOING_AJAX' => false, 'DOING_CRON' => false, 'WP_CLI' => false, ) 2023-11-09T06:28:00+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/accounts?test_mode=0 2023-11-09T06:28:00+00:00 INFO HEADERS: array ( 'Content-Type' => 'application/json; charset=utf-8', 'User-Agent' => 'WooCommerce Payments/6.7.1', ) 2023-11-09T06:28:01+00:00 INFO RESPONSE: array ( 'account_id' => 'acct_1O2DZhCDeIA7Yqgp', 'email' => '(redacted)', 'live_publishable_key' => 'pk_live_iBIpeqzKOOx2Y8PFCRBfyMU000Q7xVG4Sn', 'test_publishable_key' => 'pk_test_51ETDmyFuiXB5oUVxwSobQMW5Tno1GclIq7ePZWzLeW4q8oa7Zb8hI5VfwI5sNT5nXuKYinLukNvGCXmsQXAoDGHG00MqHqlYHR', 'is_live' => true, 'created' => '2023-10-17 13:44:46', 'has_pending_requirements' => false, 'has_future_requirements' => false, 'has_overdue_requirements' => false, 'details_submitted' => true, 'current_deadline' => NULL, 'status' => 'complete', 'capabilities' => array ( 'afterpay_clearpay_payments' => 'active', 'bancontact_payments' => 'active', 'card_payments' => 'active', 'eps_payments' => 'active', 'giropay_payments' => 'active', 'ideal_payments' => 'active', 'p24_payments' => 'active', 'sofort_payments' => 'active', 'transfers' => 'active', 'au_becs_debit_payments' => 'unrequested', 'cartes_bancaires_payments' => 'unrequested', 'klarna' => 'unrequested', 'link_payments' => 'unrequested', 'sepa_debit_payments' => 'unrequested', 'zip_payments' => 'unrequested', ), 'capability_requirements' => array ( 'afterpay_clearpay_payments' => array ( ), 'au_becs_debit_payments' => array ( ), 'bancontact_payments' => array ( ), 'card_payments' => array ( ), 'cartes_bancaires_payments' => array ( ), 'eps_payments' => array ( ), 'giropay_payments' => array ( ), 'ideal_payments' => array ( ), 'klarna' => array ( 0 => 'legal_entity.directors_provided', ), 'link_payments' => array ( ), 'p24_payments' => array ( ), 'sepa_debit_payments' => array ( ), 'sofort_payments' => array ( ), 'transfers' => array ( ), 'zip_payments' => array ( ), ), 'payments_enabled' => true, 'deposits' => array ( 'status' => 'enabled', 'restrictions' => 'deposits_unrestricted', 'interval' => 'daily', 'weekly_anchor' => '', 'monthly_anchor' => NULL, 'delay_days' => 2, 'completed_waiting_period' => false, 'minimum_deposit_amounts' => array ( 'aud' => 500, 'bgn' => 100, 'cad' => 500, 'chf' => 500, 'czk' => 3000, 'dkk' => 5000, 'eur' => 500, 'gbp' => 500, 'hkd' => 5000, 'huf' => 36000, 'nok' => 5000, 'nzd' => 500, 'jpy' => 50, 'sek' => 5000, 'sgd' => 500, 'usd' => 500, 'ron' => 500, 'pln' => 500, 'aed' => 200, ), ), 'requirements' => array ( 'errors' => array ( ), ), 'statement_descriptor' => 'HARVEST BOULANGERIE', 'statement_descriptor_kanji' => '', 'statement_descriptor_kana' => '', 'latest_tos_agreement' => array ( 'date' => '2023-10-17 13:44:47', 'source' => 'signup', 'is_current_version' => true, ), 'fees' => array ( 'base' => array ( 'percentage_rate' => 0.0175, 'fixed_rate' => 30, 'currency' => 'aud', ), 'discount' => array ( 0 => array ( 'start_time' => '2023-10-23 08:34:17', 'end_time' => '2024-01-22 20:34:17', 'volume_allowance' => NULL, 'volume_currency' => 'usd', 'current_volume' => NULL, 'discount' => 0.1, 'tc_url' => 'https://woocommerce.com/terms-conditions/woopayments-action-promotion-2023/', ), ), 'card' => array ( 'base' => array ( 'percentage_rate' => 0.0175, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( 0 => array ( 'start_time' => '2023-10-23 08:34:17', 'end_time' => '2024-01-22 20:34:17', 'volume_allowance' => NULL, 'volume_currency' => 'usd', 'current_volume' => NULL, 'discount' => 0.1, 'tc_url' => 'https://woocommerce.com/terms-conditions/woopayments-action-promotion-2023/', ), ), ), 'bancontact' => array ( 'base' => array ( 'percentage_rate' => 0.014, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'eps' => array ( 'base' => array ( 'percentage_rate' => 0.018, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'ideal' => array ( 'base' => array ( 'percentage_rate' => 0, 'fixed_rate' => 80, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'giropay' => array ( 'base' => array ( 'percentage_rate' => 0.014, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'p24' => array ( 'base' => array ( 'percentage_rate' => 0.022, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'afterpay_clearpay' => array ( 'base' => array ( 'percentage_rate' => 0.06, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), 'sofort' => array ( 'base' => array ( 'percentage_rate' => 0.014, 'fixed_rate' => 30, 'currency' => 'aud', ), 'additional' => array ( 'percentage_rate' => 0.015, 'fixed_rate' => 0, 'currency' => 'aud', ), 'fx' => array ( 'percentage_rate' => 0.02, 'fixed_rate' => 0, 'currency' => 'aud', ), 'discount' => array ( ), ), ), 'capital' => array ( 'has_active_loan' => false, 'has_previous_loans' => false, 'loans' => array ( ), ), 'fraud_services' => array ( 'stripe' => array ( ), 'sift' => array ( 'beacon_key' => 'affbdadb36', 'sandbox_beacon_key' => '6ad0ad748b', ), ), 'store_currencies' => array ( 'default' => 'aud', 'supported' => array ( 0 => 'aud', ), ), 'customer_currencies' => array ( 'supported' => array ( 0 => 'usd', 1 => 'aed', 2 => 'afn', 3 => 'all', 4 => 'amd', 5 => 'ang', 6 => 'aoa', 7 => 'ars', 8 => 'aud', 9 => 'awg', 10 => 'azn', 11 => 'bam', 12 => 'bbd', 13 => 'bdt', 14 => 'bgn', 15 => 'bif', 16 => 'bmd', 17 => 'bnd', 18 => 'bob', 19 => 'brl', 20 => 'bsd', 21 => 'bwp', 22 => 'byn', 23 => 'bzd', 24 => 'cad', 25 => 'cdf', 26 => 'chf', 27 => 'clp', 28 => 'cny', 29 => 'cop', 30 => 'crc', 31 => 'cve', 32 => 'czk', 33 => 'djf', 34 => 'dkk', 35 => 'dop', 36 => 'dzd', 37 => 'egp', 38 => 'etb', 39 => 'eur', 40 => 'fjd', 41 => 'fkp', 42 => 'gbp', 43 => 'gel', 44 => 'gip', 45 => 'gmd', 46 => 'gnf', 47 => 'gtq', 48 => 'gyd', 49 => 'hkd', 50 => 'hnl', 51 => 'htg', 52 => 'huf', 53 => 'idr', 54 => 'ils', 55 => 'inr', 56 => 'isk', 57 => 'jmd', 58 => 'jpy', 59 => 'kes', 60 => 'kgs', 61 => 'khr', 62 => 'kmf', 63 => 'krw', 64 => 'kyd', 65 => 'kzt', 66 => 'lak', 67 => 'lbp', 68 => 'lkr', 69 => 'lrd', 70 => 'lsl', 71 => 'mad', 72 => 'mdl', 73 => 'mga', 74 => 'mkd', 75 => 'mmk', 76 => 'mnt', 77 => 'mop', 78 => 'mur', 79 => 'mvr', 80 => 'mwk', 81 => 'mxn', 82 => 'myr', 83 => 'mzn', 84 => 'nad', 85 => 'ngn', 86 => 'nio', 87 => 'nok', 88 => 'npr', 89 => 'nzd', 90 => 'pab', 91 => 'pen', 92 => 'pgk', 93 => 'php', 94 => 'pkr', 95 => 'pln', 96 => 'pyg', 97 => 'qar', 98 => 'ron', 99 => 'rsd', 100 => 'rub', 101 => 'rwf', 102 => 'sar', 103 => 'sbd', 104 => 'scr', 105 => 'sek', 106 => 'sgd', 107 => 'shp', 108 => 'sle', 109 => 'sos', 110 => 'srd', 111 => 'std', 112 => 'szl', 113 => 'thb', 114 => 'tjs', 115 => 'top', 116 => 'try', 117 => 'ttd', 118 => 'twd', 119 => 'tzs', 120 => 'uah', 121 => 'ugx', 122 => 'uyu', 123 => 'uzs', 124 => 'vnd', 125 => 'vuv', 126 => 'wst', 127 => 'xaf', 128 => 'xcd', 129 => 'xof', 130 => 'xpf', 131 => 'yer', 132 => 'zar', 133 => 'zmw', ), ), 'country' => '(redacted)', 'instant_deposits_eligible' => false, 'card_present_eligible' => false, 'has_card_readers_available' => false, 'platform_checkout_eligible' => false, 'business_profile' => array ( 'name' => '(redacted)', 'url' => 'www.harvestboulangerie.com', 'support_address' => array ( ), 'support_email' => '[email protected]', 'support_phone' => '+61892452906', ), 'branding' => array ( 'icon' => NULL, 'logo' => NULL, 'primary_color' => NULL, 'secondary_color' => NULL, ), 'locale' => 'en_US', 'has_more_failed_events' => false, 'has_submitted_vat_data' => false, 'is_documents_enabled' => false, 'card_testing_protection_eligible' => false, 'progressive_onboarding' => array ( 'is_enabled' => false, 'is_complete' => false, 'tpv' => NULL, 'first_transaction_date' => NULL, ), 'fraud_mitigation_settings' => array ( 'avs_check_enabled' => false, 'cvc_check_enabled' => true, ), 'is_deferred_intent_creation_upe_enabled' => true, ) 2023-11-09T06:45:32+00:00 INFO ENVIRONMENT: array ( 'WP_User' => 'Guest (non logged-in user)', 'HTTP_REFERER' => 'https://66.33.195.26', 'HTTP_USER_AGENT' => 'DreamHost SiteMonitor 1.0', 'REQUEST_URI' => '/', 'DOING_AJAX' => false, 'DOING_CRON' => false, 'WP_CLI' => false, ) 2023-11-09T06:45:32+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/sites/%s/wcpay/currency/rates?test_mode=1¤cy_from=aud 2023-11-09T06:45:32+00:00 INFO HEADERS: array ( 'Content-Type' => 'application/json; charset=utf-8', 'User-Agent' => 'WooCommerce Payments/6.7.1', ) 2023-11-09T06:45:32+00:00 INFO RESPONSE: array ( 'AED' => 2.353996, 'AFN' => 46.925038, 'ALL' => 62.643679, 'AMD' => 257.213707, 'ANG' => 1.151328, 'AOA' => 531.751642, 'ARS' => 224.301404, 'AUD' => 1, 'AWG' => 1.155229, 'AZN' => 1.089537, 'BAM' => 1.170175, 'BBD' => 1.281808, 'BDT' => 70.750187, 'BGN' => 1.170419, 'BHD' => 0.241615, 'BIF' => 1814.662681, 'BMD' => 0.640904, 'BND' => 0.866585, 'BOB' => 4.414333, 'BRL' => 3.147287, 'BSD' => 0.640904, 'BTC' => 1.8E-5, 'BTN' => 53.194931, 'BWP' => 8.644387, 'BYN' => 2.104327, 'BZD' => 1.287689, 'CAD' => 0.884124, 'CDF' => 1584.929136, 'CHF' => 0.57666, 'CLF' => 0.020878, 'CLP' => 576.089381, 'CNH' => 4.672794, 'CNY' => 4.668665, 'COP' => 2565.247569, 'CRC' => 340.857513, 'CUC' => 0.640904, 'CUP' => 16.503278, 'CVE' => 65.973289, 'CZK' => 14.754027, 'DJF' => 113.739877, 'DKK' => 4.465926, 'DOP' => 36.323417, 'DZD' => 86.581763, 'EGP' => 19.805728, 'ERN' => 9.61356, 'ETB' => 35.711166, 'EUR' => 0.598827, 'FJD' => 1.454339, 'FKP' => 0.52198, 'GBP' => 0.52198, 'GEL' => 1.733645, 'GGP' => 0.52198, 'GHS' => 7.630921, 'GIP' => 0.52198, 'GMD' => 43.100794, 'GNF' => 5487.567494, 'GTQ' => 5.001874, 'GYD' => 133.758265, 'HKD' => 5.005308, 'HNL' => 15.778639, 'HRK' => 4.511003, 'HTG' => 84.791729, 'HUF' => 227.127729, 'IDR' => 10034.571911, 'ILS' => 2.458976, 'IMP' => 0.52198, 'INR' => 53.362635, 'IQD' => 836.20203, 'IRR' => 27078.194117, 'ISK' => 90.19442, 'JEP' => 0.52198, 'JMD' => 99.977624, 'JOD' => 0.454593, 'JPY' => 96.798616, 'KES' => 97.064911, 'KGS' => 57.245546, 'KHR' => 2636.121209, 'KMF' => 294.495467, 'KPW' => 576.813602, 'KRW' => 839.71229, 'KWD' => 0.197901, 'KYD' => 0.532379, 'KZT' => 299.336201, 'LAK' => 13247.726271, 'LBP' => 9601.524862, 'LKR' => 210.019812, 'LRD' => 120.249634, 'LSL' => 11.801128, 'LYD' => 3.108251, 'MAD' => 6.518351, 'MDL' => 11.472428, 'MGA' => 2858.737136, 'MKD' => 36.806435, 'MMK' => 1341.54693, 'MNT' => 2211.11881, 'MOP' => 5.14292, 'MUR' => 28.327017, 'MVR' => 9.807967, 'MWK' => 710.612367, 'MXN' => 11.254787, 'MYR' => 3.004109, 'MZN' => 40.95376, 'NAD' => 12.664263, 'NGN' => 502.463422, 'NIO' => 23.381749, 'NOK' => 7.171075, 'NPR' => 85.112019, 'NZD' => 1.081788, 'OMR' => 0.246724, 'PAB' => 0.640904, 'PEN' => 2.415139, 'PGK' => 2.380011, 'PHP' => 35.813396, 'PKR' => 183.501568, 'PLN' => 2.660824, 'PYG' => 4754.191642, 'QAR' => 2.329701, 'RON' => 2.974628, 'RSD' => 70.06898, 'RUB' => 58.987197, 'RWF' => 784.744543, 'SAR' => 2.403866, 'SBD' => 5.38727, 'SCR' => 8.619518, 'SDG' => 384.22195, 'SEK' => 6.983534, 'SGD' => 0.869236, 'SHP' => 0.52198, 'SLL' => 13439.436486, 'SOS' => 365.088852, 'SRD' => 24.285455, 'SSP' => 83.484155, 'STD' => 14280.494809, 'SVC' => 5.589441, 'SYP' => 1610.290534, 'SZL' => 11.785626, 'THB' => 22.752092, 'TJS' => 7.011033, 'TMT' => 2.243164, 'TND' => 2.016604, 'TOP' => 1.533203, 'TRY' => 18.278775, 'TTD' => 4.335975, 'TWD' => 20.66691, 'TZS' => 1602.523418, 'UAH' => 23.019091, 'UGX' => 2405.234888, 'USD' => 0.640904, 'UYU' => 25.594147, 'UZS' => 7855.76423, 'VND' => 15624.184321, 'VUV' => 76.089405, 'WST' => 1.794531, 'XAF' => 392.804932, 'XAG' => 0.028555, 'XAU' => 0.000329, 'XCD' => 1.732075, 'XDR' => 0.485948, 'XOF' => 392.804932, 'XPD' => 0.000613, 'XPF' => 71.4591, 'XPT' => 0.000737, 'YER' => 160.450292, 'ZAR' => 11.843725, 'ZMW' => 14.389362, 'ZWL' => 206.371089, ) 2023-11-09T09:25:35+00:00 INFO ENVIRONMENT: array ( 'WP_User' => 'Guest (non logged-in user)', 'HTTP_REFERER' => '--', 'HTTP_USER_AGENT' => 'WordPress/6.4.1; https://www.harvestboulangerie.com', 'REQUEST_URI' => '/wp-cron.php?doing_wp_cron=1699521929.5557720661163330078125', 'DOING_AJAX' => false, 'DOING_CRON' => true, 'WP_CLI' => false, ) 2023-11-09T09:25:35+00:00 INFO REQUEST GET https://public-api.wordpress.com/wpcom/v2/wcpay/woopay/compatibility?test_mode=1 2023-11-09T09:25:35+00:00 INFO HEADERS: array ( 'Content-Type' => 'application/json; charset=utf-8', 'User-Agent' => 'WooCommerce Payments/6.7.1', ) 2023-11-09T09:25:35+00:00 INFO RESPONSE: array ( 'incompatible_extensions' => array ( 0 => 'affiliate-for-woocommerce', 1 => 'automatewoo-referrals', 2 => 'class-wcdonation', 3 => 'woocommerce-dynamic-pricing', 4 => 'woocommerce-multicurrency', 5 => 'woocommerce-table-rate-shipping', 6 => 'woocommerce-memberships-for-teams', 7 => 'woocommerce-checkout-add-ons', 8 => 'woocommerce-checkout-field-editor', 9 => 'woocommerce-eu-vat-number', 10 => 'woocommerce-order-delivery', 11 => 'woocommerce-pdf-product-vouchers', 12 => 'woocommerce-shipping-local-pickup-plus', 13 => 'woocommerce-shipping-multiple-addresses', 14 => 'woocommerce-smart-coupons', 15 => 'woocommerce-subscriptions-gifting', 16 => 'woocommerce-bookings', 17 => 'woocommmerce-bookings', ), 'adapted_extensions' => array ( 0 => 'woocommerce-points-and-rewards', 1 => 'woocommerce-gift-cards', ), 'available_countries' => array ( 0 => 'US', ), )Hai,
If the default theme is functioning properly without any issues, the problem likely lies with the specific theme you’ve chosen to use. Our plugin is designed with core logic that aligns seamlessly with WooCommerce standards, ensuring almost universal compatibility with various plugins and themes. It’s important to note that our plugin does not modify any styles or frontend JavaScript hense we think that issue is coming from theme u are using.
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