• Resolved Nemanja Markovic

    (@nemanja2911)


    So basically, we’re using the plugin to change the URL structure of the WooCommerce products and categories. However, a strange issue occurs – these links begin to throw 404 errors every now and then. Once we go into Premmerce and re-save the permalinks – it all comes back to normal.

    Do you maybe know why something like this would happen? The plugin is at its latest version and we did not notice any conflicts.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mark Kevin

    (@mkesteban08)

    Hi @nemanja2911,

    Good day, and thanks for writing in.

    I understand that you’re experiencing an intermittent issue regarding the permalinks while using the plugin. If you have any caching mechanism on your site or server, please try to clear it as soon as you saved your permalinks settings, and see if the issue will persist.

    Please let me know if you need further assistance with this, and I’ll be glad to help.

    Thread Starter Nemanja Markovic

    (@nemanja2911)

    Hello Mark,

    Thank you for your reply, I appreciate it.

    I’ve tried clearing the cache (WP Rocket) after saving the permalinks settings, but the issue always returns at some point. Do you have any other suggestions?

    Plugin Support Mark Kevin

    (@mkesteban08)

    Hi @nemanja2911,

    You’re always welcome!

    I would love to take a closer look at your site, and check what could be causing this. Could you please write to us at https://premmerce.com/contact-us/, so we can discuss this further? Thanks in advance! I’ll look forward to your email, and to assisting you further with this.

Viewing 3 replies - 1 through 3 (of 3 total)
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