Styles missing on front end

  • Resolved tbfwf

    (@tbfwf)


    1 year, 4 months ago

    I have a problem that seems to happen at random, the slider will suddenly not load its fonts and styles correctly. It looks like the CSS is not loading. I’ve turned off caching for the page, excluded the plugin from our CDN, tried a different theme and temporarily disabled cloudflare but I still see the issue. What I find odd is it renders correctly when logged into the site but 10% of the time when browsing as a guest it doesn’t load correctly and I’m running out of ideas on how to fix it.

    Please help as I really like the plugin but we can’t use it if it’s not reliable.

    Kind regards,

    Will

    The page I need help with: [log in to see the link]

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  • Plugin Author averta

    (@averta)

    Hi. @tbfwf

    Thank you for your detailed feedback.

    Our team is aware of this issue and also I can confirm that it’s not a permanent problem and it happens randomly.

    The good news is that our dev team is working on fixing this with an update. I will let you know when it’s done.

    Thank you for your feedback.

    Plugin Author averta

    (@averta)

    I am sure your issue has been resolved if you updated your Depicter, so I mark this as a resolved one

Viewing 2 replies - 1 through 2 (of 2 total)
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