Cannot add new snippet

  • Resolved ArtistScope

    (@artistscope)


    1 year, 4 months ago

    As soon as I type into the title field the page goes blank.

    I wanted to add a snippet to WooCommerce receipt page, but you probably require a pro licence. So how can I test before buying?

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Shea Bunge

    (@bungeshea)

    You shouldn’t need any sort of license to add a snippet.

    Would it be possible to upload a screen recording of what’s happening?

    Thread Starter ArtistScope

    (@artistscope)

    See https://uploaded-media.link/files/snippet-error.wmv

    In case it was a browser compatibility issue (Firefox Dev is known to throw errors) I also tried with Firefox public release version. Same thing happens.

    Same thing happens when I try to edit a sample snippet. As soon as I type into the Title field, the form disappears.

    • This reply was modified 1 year, 4 months ago by ArtistScope.
    • This reply was modified 1 year, 4 months ago by ArtistScope.
    Thread Starter ArtistScope

    (@artistscope)

    I don’t see many choices for where the snippet should run. I want to run it on WooCommerce receipt page, but after the page loads with some data to work with.

    Plugin Author Shea Bunge

    (@bungeshea)

    Very strange, I’ll see whether I can reproduce this. If you’re able to open your browser console and let us know whether you see any errors, that’d be a big help.

    Thread Starter ArtistScope

    (@artistscope)

    This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. admin.php
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    edit.js:2:49657
    Thread Starter ArtistScope

    (@artistscope)

    I posted the console log but its waiting on moderation.

    I am getting the same behavior, as soon as you enter something, the whole editor disappear.

    Plugin Author Shea Bunge

    (@bungeshea)

    Thanks @artistscope. I’m not 100% sure why this is occurring but with your post I should be able to work out a potential fix. I’ll check back in after we release a patch, and we can see if that fixes things.

    @sebabal can you confirm whether this is happening when you try to enter text in the title field, as with @artistscope? Or is it occuring elsewhere?

    Plugin Author Shea Bunge

    (@bungeshea)

    I’ve just released version 3.6.2, which should hopefully fix this issue. Please let us know if not!

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Cannot add new snippet’ is closed to new replies.