Cannot traverse through month view or change view

  • Resolved Ghostyvb13

    (@ghostyvb13)


    1 year, 4 months ago

    We cannot walk through the calendar view nor change the view to list, day or month view in the right tab.

    We see this in the inspector:

    Failed to load resource: the server responded with a status of 401 ()

    https://intra.website.com/wp-json/tribe/views/v2/html

    we get this error:

    {“code”:”rest_missing_callback_param”,”message”:”Ontbrekende parameter(s): url”,”data”:{“status”:400,”params”:[“url”]}}

    Please help us we dont know what is wrong.

    Kind Regards,

    Vincent

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Darian

    (@d0153)

    Hi @ghostyvb13

    Thanks for reaching out. Let me help you with this one.

    This could be related to caching. If you have a caching plugin or server-side caching, please disable them temporarily and see if that makes a difference.

    https://theeventscalendar.com/knowledgebase/guide/caching-with-the-events-calendar/

    Let me know how it goes.

    Thread Starter Ghostyvb13

    (@ghostyvb13)

    We dont have caching enabled on the site nor via a plugin like wp rocket.

    Also the caching on plesk side is not enabled.

    Plugin Support Darian

    (@d0153)

    Hi @ghostyvb13

    Thanks for your response.

    Could you deactivate the Enable the Month View Cache from Settings > General, clear transients, and see if that helps? This should remove the unintentional nonce caching that is happening on some views.

    Let me know if that helps.

    Thread Starter Ghostyvb13

    (@ghostyvb13)

    I looked under de settings general tab, but i dont see clear transients anywhere…

    Plugin Support tristan083

    (@tristan083)

    Hi Ghostyvb13,

    Thank you for your message. I’m afraid our plugin does not ship with the ability to clear transients, however, you may find article helpful to guide you on managing your site’s transients.

    How to Manage and Delete Transients in WordPress (The Easy Way)

    Thread Starter Ghostyvb13

    (@ghostyvb13)

    i removed all the transients but still the same effect..

    Has this ever happend to other users?

    Plugin Support iammarta

    (@iammarta)

    Hi @ghostyvb13,

    Please try disabling the?Modsecurity?on your hosting server (you could do this on your Cpanel or asking to your hosting provider. We have already seen some similar issues and it was caused by this app.

    Best regards,
    Marta

    Plugin Support Darian

    (@d0153)

    Hi @ghostyvb13

    I hope you’re doing well. I just wanted to touch base and check in with you. It’s been a little while since we’ve heard from you. I was just curious if you had the chance to try out the recommendation provided above.

    Let me know if there’s anything I can assist you with.

    Plugin Support Darian

    (@d0153)

    Hi there,

    It appears that there hasn’t been any recent activity on this thread, so we’ll consider it resolved. However, if you have any additional questions or concerns, feel free to start a new thread.

Viewing 9 replies - 1 through 9 (of 9 total)
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