• Resolved anarris

    (@anarris)


    Bonjour,

    Depuis la dernière mise à jour, le block “Post Grid” ne fonctionnent plus correctement. Dans l’édition la visualisation est correcte, mais sur la publication en ligne, la visualisation ne marche pas.

    Ex : dans l’édition, les 3 articles sont c?té à c?té. Une fois publié, chaque article prend la largeur de la page et ils sont les uns sur les autres.

    Malgré de nombreuses tentatives, impossible d’y remédier. Le bug est parvenu depuis la dernière mise à jour.

    J’ai vidé les caches. J’utilise google et wampserver.

    Merci pour votre retour.

    • This topic was modified 1 year, 1 month ago by anarris.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Zeba Afia Shama

    (@zebaafiashama)

    Hi @anarris

    I am so sorry for the inconvenience.

    I have checked the EB Post Grid, and I haven’t faced any layout issues. Please see the screencast here: https://d.pr/v/mH6uq2
    Also the link you have shared is not a live site so, I couldn’t see, see the screenshot here: https://d.pr/i/kWt2tm

    Can you please try to follow this video here: https://d.pr/CZ9AFF ?

    If you are still facing issues, can you please do a plugin conflict test?

    Disable all plugins: Temporarily deactivate all plugins on your website except Essential Block and if there are any theme-related core plugins. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins. After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugin causing the conflict.

    Let me know how it goes.

    Thank you.



    Thread Starter anarris

    (@anarris)

    Bonjour,

    Merci pour votre retour.
    Mon problème surgit avec une ligne de 3 articles.
    J’ai essayé votre méthode mais rien ne fonctionne…
    Je fonctionne avec

    • Kadence Blocks – Gutenberg Blocks for Page Builder Features
    • Kadence Starter Templates
    • Essential Blocks
    • Custom Fonts

    Le mode édition : https://drive.google.com/file/d/1oeRVEn2jdGW3MrLszWtpbOsQb0gX7s4g/view?usp=drive_link

    Le mode publication :
    https://drive.google.com/file/d/1Ag4BKR-1yImHBAPFIMSsNQCNHwzRgPpn/view?usp=sharing

    Merci d’avance pour votre retour

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi anarris,
    Greetings. Hope you are doing well. Really sorry for the inconvenience.

    Regarding your query, It seems really strange. I would like to suggest you to do a plugin conflict test.

    Disable all plugins:?Temporarily deactivate all plugins on your website except Essential Block and if there are any theme-related core plugins. Simply go to your WordPress Dashboard and navigate to?wp-admin => Plugins,?and then deactivate other plugins. After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

    Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugin causing the conflict.

    Let me know how it goes.

    Thanks and Regards.

    Thread Starter anarris

    (@anarris)

    Bonjour,
    Je viens de refaire la démarche, le problème persiste… :/

    Voici le code html : https://drive.google.com/drive/folders/1z62RKtewgSwuDdl9t7Dsrx0o8eWkuJaZ?usp=sharing

    Merci pour votre retour.

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi?anarris,
    Greetings. Thanks for your reply. Really sorry for the inconvenience.

    Regarding your query, It seems a technical issue and need to do a deep investigation on it. I would like to request you to contact here for further assistance.

    Again I am really sorry for the inconvenience and don’t worry we will investigate the issue and help you out.

    Thanks and Regards.

    icakis

    (@icakis)

    Hi (@nayeem-ul-islam-nipun & @zebaafiashama,

    I have the same issue and can reproduce the bug. You changed the structure of “ebpg-grid-post” but there is no corresponding CSS for it.

    You moved the DIV with the class ebpg-entry-wrapper (the old position was before the header tag) to a higher position (before ebpg-entry-thumbnail). And then it breaks in the frontend.

    Can you please have a look? I downgraded my plugin till you find a solution.

    Thanks!

    Hristo Ganchev

    Plugin Support Mahbub Shovan

    (@mahbubshovan)

    Hi @icakis

    We’ve identified the issue and notified you in a separate thread. Kindly grant us more time for the fix. We’ll provide another update shortly.

    Have a great day!

    Plugin Support Nayeem-Ul-Islam Nipun

    (@nayeem-ul-islam-nipun)

    Hi?anarris,
    Greetings. Hope you are doing well.

    Regarding your query, I found you already created a topic in our support and for any update please check the ticket reply. As this topic is handled in the ticket, I am resolving this topic here.

    I wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Please feel free to reach out anytime you have issues or queries. We are always here to assist you.

    Thanks and Regards.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Bug post grid after post’ is closed to new replies.