Would give 0 stars if I could

  • Support is non existent, I have paid for two plans across two websites and although I got one reply to a support request I didn’t get a follow up in 5 days. My other support requests have been totally ignored. Unfortunately for me I’ve paid for a whole year of service. Maybe they’ll get back to me within the next 365 daysh but not holding my breath.

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  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there,

    We are sorry you’ve experienced this. Sincere apologies for the delayed response. We are currently undergoing a transition in our support structure to enhance our customer service quality. We appreciate your patience and understanding during this process.

    I can see we are currently responding to your support requests. We’d follow up as expected.

    Thank you for choosing MailPoet.

Viewing 1 replies (of 1 total)
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