Private videos showing as ‘loading’ then timed out with error

  • Resolved webmaster558524f511

    (@webmaster558524f511)


    1 year ago

    The video default privacy is set to “Restrict views to members of this site” and the pages uses the shortcode “[videopress * w=300 h=200]”. The video privacy is set to “Site default” and sharing/downloading off. Everything worked fine in version 1.5 until the 1.6 update. Since the 1.6 version, all videos give the message “loading” and after a while the error “Post message timed out.”.

    Please can you help me with this.

    The page I need help with: [log in to see the link]

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  • Plugin Support Erina (a11n)

    (@eri32s98)

    Hi there, I see you’ve reached our support through the contact form, please check your email inbox to follow-up on this.

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