• javieraelena

    (@javieraelena)


    Hola, qué tal? Espero que me puedan ayudar…

    No puedo editar mis páginas de mi sitio web. Me deriva directamente a una página en blanco. Lo bueno es que la web si está visible, el problema es la edición, el panel de administración.

    Saludos y Gracias

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    A blank page means that PHP is crashing, usually due to a function conflict introduced by a plugin or theme.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), navigate to /wp-content/themes/ and rename the directory of your currently active theme. Hopefully, this will force the default theme to activate and rule out a theme-specific issue (theme functions can interfere like plugins).

    If you prefer, we can offer support in your native language at https://es.www.ads-software.com/support/

    Thread Starter javieraelena

    (@javieraelena)

    Hola James,

    Gracias por tu respuesta pero no hay solución en ninguna de las 2 alternativas que me dIste ??

    Moderator James Huff

    (@macmanx)

    Ok, try downloading WordPress again, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel (consult your hosting provider’s documentation for specifics on these), and delete then replace your copies of everything on the server except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings.

    If you’d like to manually make a backup of your site first, please follow the steps at https://www.ads-software.com/documentation/article/wordpress-backups/

    Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

    If you prefer, we can offer support in your native language at https://es.www.ads-software.com/support/

Viewing 3 replies - 1 through 3 (of 3 total)
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