• Resolved Etienne

    (@etienne01)


    Hi,

    When using the Hestia theme, the initial load of the site gets extremely slow (>40 secs) or is not loaded at all. After 2nd or third load all the pages work fine. If not used for some time (like over an hour): same problem again.

    Also get messages like below (on Console of Chrome DevTools):

    If standard WP theme (like twenty twenty-three) is activated, these messages do not occur, neither any delay in functionality. Regarding server speed or so: other sites on same server have correct functionality without issues.

    Are these messages maybe related to this problem? How to solve?
    Theme is looking nice but not with this performance and warnings.

    Thanks for your support in advance.

    Regards,
    Etienne

    The page I need help with: [log in to see the link]

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  • Thread Starter Etienne

    (@etienne01)

    Hi,

    Would it be possible to reply on this item? Otherwise we need to rework the whole site to a new theme because this will not generate any visitors.

    Thank you! ??

    irinelenache

    (@irinelenache)

    Hello @etienne01,

    Thank you for using Hestia and i’m sorry about encountering any issues.

    I checked your website and it’s working fine for me on different networks. The problem might be related to the network you are using while browsing the website.

    Regarding the console warning mentioned, a bug report has been created and forwarded to our product development team for review.

    What happens next?

    Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report. Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

    Best regards,

    Irinel

Viewing 2 replies - 1 through 2 (of 2 total)
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