Bot no connect

  • Resolved ericmon

    (@ericmon)


    1 year, 4 months ago

    Hi, i have an issue with the plugin. I’m following all the steps, it attempts to connect, but when it redirects, it says that the bot hasn’t connected.

    IN:

    Click Authorize. You will be redirected to the Admin page. -> NO Congratulations! you have successfully connected the bot.

    Everything is correctly set up, and it fails to establish the bot connection. Can you help me?

    /httpdocs/wp-includes/class-wp-hook.php::User Id:3081::Line:310::Function:ets_learndash_discord_load_discord_roles::10004:Unknown Guild

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Younes

    (@vanbom)

    View post on imgur.com

    I reproduced your issue using the latest version of the plugin.
    the error comes from server ID is wrong

    Thread Starter ericmon

    (@ericmon)

    All fields are correct and have been set according to the developer’s manual on GitHub, meaning everything is set up correctly:

    Client ID: Client Secret: Bot Token: Server ID:

    It has been reviewed, and the keys have been re-registered in case there was an issue, but the error persists.

    I don’t know what could be failing; can someone help me with this? Has anyone else experienced this issue?

    Thanks

    Plugin Contributor Younes

    (@vanbom)

    Do you have firewalls enabled?

    Thread Starter ericmon

    (@ericmon)

    Yes, in AWS.

    Do I need to open a specific port?

    Thank you.

    Plugin Contributor Younes

    (@vanbom)

    @ericmon
    Try port 443

Viewing 5 replies - 1 through 5 (of 5 total)
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