with 6.2.3 post text disappear

Hello

To find the cause of the malfunction (the content of the posts disappeared by enabling the tooltips) since your last update served to correct a malfunction caused by a special character in the text, which seems to me to be the “+” character, I did a test.
I exported the tooltips from the environment where I had the malfunction, to one where there were different tooltips and the display problem did not arise.
After exporting, by enabling tooltips, the posts were no longer seen even in the second environment.
This in my opinion indicates that there is a problem with characters in the tooltip text.

WpDanilo

Same problem here.
( and ) and : in the Tooltips-Title seems to be okay.
I have no + in the titles.
???♂?

Hi @wpdanilo and @fezak,

Hope this message find you are doing well and having wonderful days ??

Thanks for the message, sorry for heard the problem, we are very happy to help you solve the problem ??

1: We will upload a old version of wordpress tooltips plugin on tooltips.org and we will report the download URL of the old version

2: Would you please create a ticket via tooltips.org/contact-us/ so we can do a check for you and help you solve the problem ??

Thanks, have a great weekend with your family ??

Best Regards,

Support

With the help of a backup I was able to go back to V 9.1.5.
This works.

• This reply was modified 1 year ago by fezak.

Hi @fezak,

Thanks for the reply ??

Sorry for the problem, we are happy to solve the problem for you, would you please contact us via tooltips.org/contact-us/ ? Thanks ??

Also we’d like give you a gift for the Sorry ??

Hi @wpdanilo,

Our old version 9.1.7 can be found at:

tooltips.org/wp-content/uploads/2023/11/wordpress-tooltips-9.1.7.zip

Thanks, have blessed day with your family ??

Best Regards,

Support

I have the same issue. With the plugin activated, no content shows up on my site. When I disable the plugin, the content comes back. Going back to 9.1.7 version solved my issue.

• This reply was modified 1 year ago by GinaW.

After checking line 1417 in tooltips.php I did a test in one of my wordpress-installations.
In this test I identified the / (slash) in the tt-title as the (or maybe one of the) problem-character(s)

Line 1417:
$content = preg_replace("/"."(".$m_singlekeyword_search.")(?![^@@@@]*[%%%%])/s",'@@@@'.$tooltip_unique_id.'%%%%'."\2",$content); //!!!new

• This reply was modified 1 year ago by fezak.
• This reply was modified 1 year ago by fezak.

Hi all the bosses,

Thank you so much for the bug report ??

We just released the version 9.2.9 to solve the problem ??

Sorry for the problem, it stems from a deeply hidden and severe bug: if tooltip keyword contains the php regular expression metacharacters: “‘/”, it will disrupt the operation of the regular expression and return no content. In new version 9.2.9, we fixed this bug, and then we tested all 21 php regular expression metacharacters to ensure this kind of problem will not happen again ??

Thanks for the great bug report, and sorry for the delay of the solution(we did many tests to find the reason, and just solve all problems, it isour 05:38am and we’ve been working through the night to solve the problem, sorry), we will provide a pro plugin as a token of appreciation to everyone who reports the bug, and offer another pro plugin as an apology ??

Dear @fezak, @tacaha5, @wpdanilo, Would you please create a ticket via tooltips.org/contact-us/ to give us the opportunity to express our sincere gratitude ??

Thanks, have a blessed weekend with your family ??

Best Regards,

Support

Thank you for the extensive testing! Very much appreciated! Hopefully you can enjoy your weekend and rest. Thank you so much!