• Resolved IAmediaworks

    (@iamediaworks)


    We’ve added 14 serial numbers into a keys for a product, and assigned that key to a virtual simple product, that has 14 in stock.
    None have been sold, but we keep receiving this email:
    “There are few products stock running low, please add serial numbers for these products”
    Are we correct in assuming that we enter multiple serial numbers in to a key, and the plugin removes them as sold? Or do we have to create separate keys for each serial number?
    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Owadud

    (@owadud655)

    Hi @iamediaworks,

    Thanks for reaching out.

    Can you kindly check the “Stock Notification” settings?

    Screenshot:
    https://prnt.sc/6_ryNgpljoWD

    An email notification will be sent when the key stock falls below the specified number on the Stock threshold.

    Let us know if this helps.

    Owadud

    (@owadud655)

    Hi there,

    Just checking on this. Do you still need assistance here?

    I’ll close this ticket for now but if you still need assistance with it, please reopen it and I’ll happily assist you.

    If you have other issues, you can open a new ticket and I’ll help you there too.

    Thanks for using WooCommerce Serial Numbers. Have a great day!

    Thread Starter IAmediaworks

    (@iamediaworks)

    Sorry for the late reply. That worked like a charm! Thank you SO much!

    Owadud

    (@owadud655)

    Hi?@iamediaworks,

    I’m glad to hear that the solution is effective for you.

    If you appreciate our plugin, would you mind sharing your feedback by submitting a review?

    https://www.ads-software.com/support/plugin/wc-serial-numbers/reviews

Viewing 4 replies - 1 through 4 (of 4 total)
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