Everything between the menu and footer on my site suddenly stopped rendering

  • Resolved liface

    (@liface)


    1 year ago

    The homepage looks fine as viewed in Elementor: https://i.imgur.com/xOnqNFx.png (The content is replaced by a list of latest blog posts), but when viewed by the public, it’s blank: https://liamrosen.com.

    Everything worked fine for years until recently the sidebar and main content area disappeared.

    Did some basic Googling but don’t see anything off. I just updated to the latest version of WordPress, but that didn’t fix it.

    Tried debug mode in WordPress and there are no errors.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • alexisfontana74

    (@alexisfontana74)

    Hello,

    When we arrive on your site, an advert appears.

    From my point of view, I think that the site has been hacked using script injection. I just wanted to let you know.

    I’ve also had a problem since the last Elementor update: all the content between the header and footer has disappeared. Restoring to the old version of Elementor didn’t change anything.

    Thread Starter liface

    (@liface)

    I’ve removed the malware, but the issue persists: https://liamrosen.com.

    I was on 3.13 but just updated to the latest, 3.17.3, and it still happens.

    Alexis, have you found any solution yet for yours?

    • This reply was modified 1 year ago by liface.
    alexisfontana74

    (@alexisfontana74)

    Good evening,

    Good luck cleaning up the site.

    Concerning my problem, I’ve also opened a ticket, which has gone unanswered for several days: https://www.ads-software.com/support/topic/the-content-between-the-header-and-footer-of-pages-has-disappeared/ so unfortunately I don’t have a solution.

    All the best,

    Plugin Support vipul78

    (@vipulelementor)

    Hi @liface

    I am seeing currently that the site is not using Elementor anymore. Did you temporarily disable it or are you still working on the site with Elementor?

    Regarding your ticket we will get back to you on the other ticket @alexisfontana74

    Thread Starter liface

    (@liface)

    @vipul78 Unfortunately I had to switch themes because I couldn’t figure it out :-/

    Plugin Support vipul78

    (@vipulelementor)

    Hi @liface

    Was your theme the problem or were you just using the Elementor plugin on your site? I can assist you with the query by understanding this problem in a better way. Mainly the Elementor Plugin should work unless there is some sort of conflict with other third-party pluigin or third-party theme.

    If you wish to again use Elementor do let us know and we would see how we can assist you with this.

Viewing 6 replies - 1 through 6 (of 6 total)
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