FTP?

  • I know enough to be scary. I had a webmaster who has gone on to other things. My new webmaster asked me to find out the FTP from the previous guy. That probably isn’t going to happen. How do I find this information? Thank you!

    Scary

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  • You might try contacting your host. If you can provide proof of account ownership and discuss the details with your hosts support group, they may be able to help you recover and or change the ftp account credentials.

    [edit] and a webmaster would be aware of these things. ??

    [edit – edit] That didn’t quite come out like I intended. What I mean is that a new webmaster will be aware of how important it is to change the ftp credentials, if the individual with the current login information is no longer in your employ.

    ??

    Open up WS_FTP and click on “Open a Remote Connection”. The site manager will now open for you. In the site manager there is a button that says “Create Site”. Click on that. The first step is Site Name. This can say anything you want. After you add something, click next. The next step is Connection Type, from there select SFTP/SSH. After hitting the next button you will be on Server Address. This is where you would add your domain name. This varies; here are some examples, https://www.yourdomainname.com and https://ftp.yourdomainname.com. Then hit next and now you are on the User name and password screen. Type in that info. Your hosting company will supply you with this info. Then click finish and your all set!

    @rmaenza How exactly would that help the OP find out his FTP credentials? They were trying to figure out how to recover a missing password/username

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