• geckocrafts

    (@geckocrafts)


    Hi. I have the Virtye theme installed in my wordpress website and I cannot update to php 8.1 as I get a critical error if I do. The developer I am working with believes it is the Virtue/Ascend/Pinnacle toolkit plug in that is causing the incompatibility and suggests changing the theme. Obviously this is a lot of work – has anyone else had the same issue or know how to sort it it out?

    jan

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • karlalevelup

    (@karlalevelup)

    Hi there!

    I saw that we have an ongoing conversation about this via email.

    If we can help you further with this issue, please let us know by replying to the email.

    Regards,
    Karla

    Thread Starter geckocrafts

    (@geckocrafts)

    Yes, we have and it is now fully resolved and thank you for your help. Jan

    Can you share the solution? I have that same problem. Updated theme to the latest version but still :
    There has been a critical error on this website.

    logging enabled but nothing in there e.g not logging errors.

    • This reply was modified 5 months, 3 weeks ago by VampKALLE.
    Thread Starter geckocrafts

    (@geckocrafts)

    Hi VampKALLE

    I spoke to both WordPress and Kadence via the forums and it was to do with some images that I had uploaded that were somehow not compatible with my website. I deleted out the category that they were in and re-made it and it all worked after that.

    I’d recommend getting in touch with kadence directly.

    Jan

Viewing 4 replies - 1 through 4 (of 4 total)
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