• Resolved Fawad Tiemoerie

    (@fawadinho)


    The header menu is not appearing on the Single Product page (block template). Seems to be compatibility issue with WooCommerce.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kavya Gokul (a11n)

    (@properlypurple)

    Hey @fawadinho! I’m not able to reproduce this on a fresh site. Can you try gonig to Appearance > Editor, then to Templates > Single product, and take a screenshots of what blocks are present there in the list view? I took one to show you what I mean:

    annezazu

    (@annezazu)

    Hey Fawad. Thanks for reaching out. For starters, I tested on my own site and made sure that, out of the box when using Twenty Twenty-Four and WooCommerce, the single product page template does show the header template part. At this point, this rules out a conflict with WooCommerce! This doesn’t solve your problem though. Let’s get your header to show up. Please follow these steps:

    1. While logged into your site, go to https://suppleyes.com.au/shop/natural-leaves-90-pack/
    2. Select “Edit site” in the top black toolbar.
    3. This will open up the template that powers this page called “Single Product”.
    4. Click into the canvas where you can see the contents of that template to begin editing.
    5. Open List View and select the very top block in List View (most likely a Group block).
    6. Click the three dot menu and select “Add before”.
    7. From there, you’ll see the option to “Type / to choose a block” appear above the top block.
    8. Type “/header”. This should cause your header template part to be added.
    9. Save your changes and you should be all set!

    Let me know how this goes for you or if you run into any issues.

    Thread Starter Fawad Tiemoerie

    (@fawadinho)

    Hi Everyone,

    Thank you for the suggestions. Those didn’t work unfortunately, but I managed to get it working by clearing the customizations on the Single product template. The issue was caused due to switch to child theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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