Hi @thanhphong26,
After switching from hosting, I’d got a few errors. Which I resolved, but I found out later that the check out page does give an error: ‘There was a problem checking out. Please try again. If the problem persists, please get in touch with us so we can assist.’ The cart page works just fine, only the check out page doesn’t seem to work.
From what I understand, you’re encountering an error on your checkout page after switching hosting. The error message you’re seeing is: “There was a problem checking out. Please try again. If the problem persists, please get in touch with us so we can assist.” However, your cart page is functioning as expected.
Firstly, could you please confirm if you’re using the Block-Based Checkout with the Checkout Block? If so, it’s crucial to make sure that your payment gateway is compatible with the Cart and Checkout Blocks. You can verify this by checking the list of supported payment gateways for our Cart and Checkout Blocks here: ?? Cart and Checkout Blocks: Supported Payment Gateway.
If your payment gateway isn’t supported, you may need to switch to using the [woocommerce_checkout] shortcode instead. If the issue persists even after verifying these aspects, could you please provide us with more information about the payment gateway you’re using?
To further assist you, it would be beneficial if you could provide your site’s System Status report. This report will give us a better understanding of your site’s setup and might help us pinpoint the problem. You can find it via WooCommerce > Status. Select Get system report and then Copy for support.
If there are any fatal error logs, please share those as well. These can be found under WooCommerce > Status > Logs.
Once you’ve collected this information, please paste it inside a Code block in your reply, or use https://pastebin.com to paste it and share the link with us.
Thanks for your patience and cooperation in this matter! We’re here to help you get this sorted.
