Sticky header not work after last update

  • Resolved momo-fr

    (@momo-fr)


    12 months ago

    The new version 2.0.x is a disaster!! All my sites are gone, loss of Content Blocks, sticky header which is no longer sticky, I had to take the time to go back to version 1.9.11 so that everything is OK (same with the PRO versions). the biggest problem is that even if I have a dev site on the side I cannot use the License used in production, therefore impossible to test the updates!!! :-((((

Viewing 3 replies - 1 through 3 (of 3 total)
  • Eduard

    (@cteduard)

    Hello @momo-fr

    I’m really, really sorry, but we are not allowed to provide support for Blocksy Pro on these forums. Please get in touch with us via our website for diagnosing and solving your issues – https://creativethemes.com/blocksy/support/

    Thank you for understanding.

    Eduard

    (@cteduard)

    Hello @momo-fr

    Just an update for you – we have developed a little helper plugin that manually migrates all the failed updates to the new database version. We have only seen success cases so far, so I’m sure it will help you out as well.

    If you want to test drive this plugin, since we’re not allowed to give such links here, please get in touch with us via our website – https://creativethemes.com/blocksy/support/. Mention “migration plugin” in the subject.

    Basically, the plugin looks over at the site and takes all the old variables and renames them to the new ones, but it does it table by table with a slower rate. It’s just a 1 button click fix.

    What do you say? Do we have room for collaboration? I’m sure we can help fix out any issues you may have. ??

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @momo-fr,

    Are you still experiencing those issues? We released a few more updates that should improve the migrator process from v1 to v2.

    Did you tried to update to the latest versions?

    Please let us know if you have any other issues.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Sticky header not work after last update’ is closed to new replies.