Shipping default added by paypal to order leading to order put on hold

  • Resolved neilorourke72

    (@neilorourke72)


    1 year, 3 months ago

    Hi,

    During checkout no shipping costs are applied as delivery is free. However, just before the customer confirms payment, Pay Pal adds €2 shipping:

    “Shipping:?Default –?EUR?2.00“

    When the order is completed, the order is marked as on hold in the dashboard with the following message:

    Validation error: PayPal amounts do not match (gross 10.00). Order status changed.

    Is the default shipping set within the Pay Pal Account, or is this somethimng to do with how WooCommerce PayPal Payments is set up on my website?

    Thanks!

    Neil

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