2 shops on multisite creates separate user accounts in Stripe for the same user

  • Resolved t00lz

    (@t00lz)


    11 months, 3 weeks ago

    I have 2 shops on a multisite using the same Stripe account. We want the users to be able to purchase from either shop with the one login; however, on the second shop it creates another user in Stripe with the same info except Stripe won’t allow them to purchase as each account there cannot have the same credit cards.

    Any idea on how we can make this work to share the same Stripe customerID between them both?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there @t00lz ??

    From what I gather, you’d like the benefit of WordPress multisite (having one login for all the sites in it), along with being able to use one Stripe account.

    Just to clarify, there is a restriction at the Stripe account level rather than the plugin level. I’d recommend this document, for reference. In its second paragraph, it reads:

     You must use separate Stripe accounts for projects, websites, or businesses that operate independently from one another.

    Moving on, to this:

    Any idea on how we can make this work to share the same Stripe customerID between them both?

    https://spentapp.com/can-you-use-stripe-on-multiple-websites/

    You can use Stripe on multiple websites as long as each website has its own unique?Stripe account.

    In practice, the shop owner can have a single Stripe account. Within the Stripe account, they can have a separate business entity for each of the subsites. Each of these business entity stripe accounts can then be connected to the respective subsites in WordPress.

    I trust that points you in the right direction, but if you have more questions, let us know.

    We’re happy to help.

    Thread Starter t00lz

    (@t00lz)

    Thanks for the reply, looks like we will have to go that route with separate Stripe keys/accounts if they want to run another shop for a specific customer type.

    Why would the plugin create a new customer if they already exist though on the multisite network with the same domain using the same API key?

    Mirko P.

    (@rainfallnixfig)

    Hi there

    Why would the plugin create a new customer if they already exist though on the multisite network with the same domain using the same API key?

    Since you have two shops on a multisite using the same Stripe account, the plugin treats each shop as a separate entity, hence creating separate user accounts in Stripe.

    This is because the plugin doesn’t have the capability to share the same Stripe customer ID between two shops.

    I hope this information helps. If you have any more questions or need further clarification, feel free to reach out.

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
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