Keys stopped working and cannot recieve payments

  • Resolved mateo21530

    (@mateo21530)


    11 months, 3 weeks ago

    Hello, payments with stripe were working just fine until today it just stopped working. I cannot recieve order now and settings of plugin says:
    -Seems like the live keys we’ve saved for you are no longer valid. If you recently updated them, enter the new live keys from your Stripe Account.-

    I already created new secret key, new webhook, everything tried but always getting – Error saving account keys – .

    I also tried to disconnect account, connect again, deactivate plugin, delete plugin, deactivate all plugins, nothing helped.

    Please any help will be appreciated.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Same here!

    @mateo21530 zase ten Wedos …

    Thread Starter mateo21530

    (@mateo21530)

    @filipmorgan ano to mě mohlo napadnout ?e jsou to oni.. klasika

    Okay so it was hosting related problem which seems to be solved now, I am marking as resolved.

    • This reply was modified 11 months, 3 weeks ago by mateo21530.

    @mateo21530 vypadá to ?e to není p?ímo problém Wedosu (mo?ná ?áste?ně, ?e?il jsem to v?era s podporou), u? tu jsou i dal?í p?íspěvky a od Wedosu mi napsali, ?e problém je někde u Amazonu (wtf??).

    So its probably not related to hosting, and you can mark it back as unresolved?

    Hi @filipmorgan

    Thanks for reaching out!

    It seems that it is not directly a problem of Wedos (perhaps partially, I dealt with it yesterday with support), there are already other posts here and Wedos told me that the problem is somewhere with Amazon (wtf??).

    So it’s probably not related to hosting, and you can mark it back as unresolved?

    I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?

    Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Once you’ve created a new forum topic, you can include the contents of your SSR and logs within your message on that forum topic.

    We’ll be more than happy to help there ??

Viewing 5 replies - 1 through 5 (of 5 total)
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