Google Pay not working

  • Resolved khubaib927

    (@khubaib927)


    11 months, 3 weeks ago

    Hello, When I try to place order using google pay I get this error.

    “There was an error processing your order.”

    I am using test environment.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @khubaib927

    Thanks for reaching out!

    I understand that you are unable to process a test order on your site using Stripe Test Mode, correct?

    Checking your site’s checkout page, I can see that Google Pay is listed as one of the payment gateways which is unusual since Stripe Express Checkout options are usually seen at the top of the checkout page.

    In this case, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 1 replies (of 1 total)
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