User Limitation Issue

  • Resolved navasahmed

    (@navasahmed)


    11 months, 4 weeks ago

    Hello,

    we are using your pro plugin in our site and we are facing an issue with the user restriction option. when we enabled the Maximum number of attempts per user option from the backend. the new users are also not able to attend the quiz, they getting already attempted messages. why? (tried on different devices and different IPs) Could you please help us to solve the issue ASAP? https://snipboard.io/jYEQqa.jpg

    Thanks

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  • Plugin Support Jasmine

    (@hyenokian)

    Dear @navasahmed,

    Thank you for the topic.

    As you are using the Pro version of the plugin, please contact us via this form for premium support and further investigation of your case. Our customer care specialists are ready to check your case and help you as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)
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