2nd coupon overwrites 1st?

  • Resolved KNL

    (@knowdis)


    1 year, 3 months ago

    Hi there! New user here finding my way, in the free version for the time being and stuck on what is probably a simple issue. I want to apply two product-specific coupons to two different products in a cart, but I’m offered just one field to enter a code and when I use that to enter the second one, it overwrites the first. What am I doing wrong? I went through the forum and couldn’t find this subject (so I may be doing two things wrong).

    Thanks regards Louis

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @knowdis,

    Could you please check if you don’t have the Individual Use only option enabled for your coupons? You can find it onder Usage Restriction. https://snipboard.io/CId0sF.jpg

    Thread Starter KNL

    (@knowdis)

    Hi Fauzan,

    Should have mentioned that, sorry. That option is disabled. There is only a handful of products in this shop. The coupons are specific to the product (with the others disallowed). I expected to be able to apply a coupon to a product, but I can only add one to the cart.

    Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @knowdis,

    Could you please take a screenshot or screencast of both coupons setup? It’d help me understand the issue better.

    Thread Starter KNL

    (@knowdis)

    Well, I checked all the settings in order to go through the steps and take screenshots – and then I couldn’t reproduce the behaviour I reported. I must have done something wrong previously. It’s working as expected. Sorry about that and thanks for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
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